Smart Net Total Care Portal and Collector Discussions

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Cisco CyberSecurity

Forum Posts

Hello, I have given granted SNTC - Customer Administrator role and it is showing as Active in my " Manage profile- Smart service section " tab. I received an email from CISCO confirming above 2 days ago(28/Sep/21)- stating it can take upto 24 hours f...

conft1 by Beginner
  • 1 replies
  • 5 Helpful votes

Hi! Could you can help me with the correct troubleshooting to obtain the Startup Config and Running Config on SNTC portal please? I have configured the correct SSH v2 User and password also enable password but the config is not available. On Credenci...

Hi team,   Could you help to setup below customer id as a "Delegated Administrator" DA for CSAM(Cisco Services Access Management and SNTC service portal ( ) ?    CCO ID to be nominated...

fequan by Cisco Employee
  • 4 replies
  • 0 Helpful votes