TelePresence and Video Infrastructure

Hi,One of our customers have newly installed Cisco Room Kit PRO codec with three Cisco Ceiling Microphones in their training room. During video calls, remote participants complain that they are not able to hear properly the speakers near to 2 of the ...

what are the main differences between Webex Roomkit Plus and Webex Roomkit Pro . what makes Roomkit Pro suitable for Auditoriums .

Hello All, We are having an issue with our precision 60 camera, for now we have it standalone and are getting the following error message. Warning: camera problem - video is stoppedTimestamp:15Z:CAMERA_MALFUNC_MOTORTimestamp:15Z:CAMERA_MALFUNC_MOTOR_...

I just want to add layouts in SX20 manually...Is this possible???

We have a CMS in TMS and use TMSXE for sheduling meetings. CMS has :CallLegs Max Active:11Where did this calculation come from ? Error try to save conference in TMS:There are not enough resources available to host this conference at the requested tim...

We have a MX800 single screen with 2 cameras. At the moment both P60 cams are connected in the Peripherals but not the Speaaker track 60. Also the icon for the speaker track in the Call Control is missing. I compared all settings with another system,...

Hi all,My customer has bought SX20 before. Now they'd like to integrate external audio system including echo cancellation (Biamp Nexia VC), amplifier, goose-neck microphones, wall-mounted speakers to SX20. In my opinion, this can't be implemented bec...

Is there a migration document for converting VCS-C and VCS-E to Expressway Edge and Core? As I understand it there are no traversal license limits on Expressway Edge like there are on VCS-E where you have to buy traversal licenses? thanks for any cla...

Hi, This is a weird one.  Client A places an outgoing call from a Cisco Telepresence unit registered to a VCSE cluster to another Cisco endpoint at Client B via a traversal zone to Client B VCSC.  The call starts and runs for 15 minutes and then drop...

Dear All, It is well known fact that the android OS is EOL. If I want to keep the android OS, how can I do the upgrade? Some App. cannot support on the old version Android OS.

Hi, We'll have 5 license for webex meeting and 1 license for webex events and 1 license for registering webex pro on cloud How many login allowed to me with webex team ?Also can I run presenter track on a connected Precision 60 and a speaker track CT...

I've had a 2 users report that they have screen flickering on our MX700 and MX800 devices. Everybody else that uses the cisco endpoints hasn't had issue. This makes me think it is a CPU/PC related issue but I wanted to check with the community in cas...