HiI just uploaded my Root CA cert ( Internal) to CMS 2.3 , do i need to upload the same Root CA to CUCM in order to establish trust between CMS and CUCM , OR on the CUCM do i need to upload the tomcat cert to CMS in order to establish trust between...
Signed a new client, migrating them over to our network. Some how our SX80 became unpaired with the Crestron DMPS 300 & TSW 1050 touchpad. Is the only way to pair this via the Crestron unit? I can figure out how to pair it via the SX80 UI. Than...
I'm trying to find out if there is a matrix somewhere that shows which Telepresence remote controls are compatible with what software versions.
Hello,I am new to cisco cms.i have read the installation guide.I am having challenge with the downloading of self signed certificate via sftp.I have installed the Titan Sftp server but there mpp command in the guide to download the certificate. Pleas...
We recently RMAed one of the cameras on the SX80 system for an unrelated problem (the camera picture was really red, no matter what we did). The speaker track system worked on the RMAed camera. The new camera came in, and the picture is fine. But w...
We are running TMS v14.5.0 I am trying to sync the groups with AD but it is not working. I have a couple of groups that contain the names of people that left our company years ago, and a group that only shows one member but has more than that in A...
Hello everyone, We have a SX20 which behaves strange while someone shares/Present the content from remote location. We won't be able to see the presentation. We did lots of tests and find out the only way to get it works is reboot the codec. After re...
Hi, Can i connect 12X Camera instead of 4X for cts-sx20-phd4x-k9 ?
We are using an Telepresence SX80 with software version CE 8.3.4 installed. Our issue that we have is that a lock icon is being displayed on our display monitor on the right hand side and we have read and gone through the settings to see if we can g...
Hello all, I have a CMS Version 2.2.1 running and facing an issue with the Directory Search in TAB "People". I am not able to look up a user at customer active directory. AD Sync and the spaces where configured properly and are available. However, ...
Hi support, some customers have issues with their endpoint keeping on registering on and off to the vcs, they have other devices non spark and they don't have the same behavior. its version SW version: 9.2.1.360d0bf. is there a none bug that could be...
cant seem to get the CMS 2.0 syncing with LDAP. CUCM is syncing fine with LDAP so i dont know where to look. tried via the web gui and API but still cannot sync. any pointers where im going wrong? error i got from the CMS logs. i am certain i typed i...
SX20 System Time from System Status is Differrent to OSD and touch time, Having SX20Cisco Codec: TC7.3.6.ea51021, NTP is set to sync manually with NTP (IP of CUCM) time configuration is ok GMT +8,Time zone also, also DTG and DP in CUCM is ok a...
We have a Cisco MX700 dual screen installed here at the institution. and have an issue with the second screen not powering on when it goes into standby. I am able to drag content onto the second screen via the touchpanel but nothing displays. A total...
Hi, I have a client who has just had their first Cisco Spark Room Kit installed by a third party provider and I have been asked to configure it. It is running CE 9.2.5 and will register to a VCS appliance running X8.2.2 s/w. Configuration for bo...
.jpg "VIP Mentor"){kind=icon}
