TelePresence and Video Infrastructure

Monitor codec registration status

Hello everybody! We have a couple of codec devices, such as: cisco sx10, tandberg and other third party sip devices. All of our codecs is registered to CUCM. We woud like to monitor registration status of codecs and send email notifications to admi...

Resolved! The lan port of cisco mx 300 not working

Hello Guys,I am having a challenge with cisco mx 300. The compnay that installed it only tested it once and it worked.After some time we got a new ict director who ordered the telepresence to be relocated to his office.I connected the codec and it po...

Resolved! Issue with B2B Calling

Hello Guys, Facing issue with the audio/video in B2B calling. We have DX80 and Room 55 registered on VCS Core. B2B and DNS Zones are active. Inbound and Outbound B2B calling is also working. Belows the inbound/outbound call Flow. Room55 →...

SX80 - What Vlan Voice exactly does.

Hello, What Vlan Voice exactly does? Does it affected the actual audio and video traffic on a video call?

TMS Redundancy Certificates

I'm deploying TMS 15.4 with NLB The certificate part does't make sense to me, its says in the doc: "If enabling HTTPS during installation, use a certificate issued to tms.example.com" the certificate tms.example.com will be assigned to the LB and...

Resolved! CTI-410 VM Size

I need confirmation if the CTI-410V will support vTPS 46 vCPU.

Language Translator

Hi All, Just to check if anybody know is there any hardware/software that can be used at SX20 as a language translator. I have Site A which speak Chinese. So i want VC at Site B can be translated to English or Bahasa Indonesia. Any idea?

Resolved! Multipoint Calling - Telepresence

All,I have 3 x SX20 units connected to a CUCM 10.5 cluster. Currently we are only dialing point to point, however we would like to be able to conference in the 3rd SX20 unit to the ad hoc style conference. Each unit is currently licensed with a ROOM ...

Resolved! Hybrid Call Service Aware - Can not activate

Hello, I want to activate the Hybrid Call Service Aware on Cisco Webex Hub, but I get all time the response: "Could not retrieve Cisco Unified CM device information for this user. For the Webex Teams user, disable and re-enable Hybrid Call Services...

Resolved! cisco cms MMP problem

i have a cms in lab environment. cms has deployed in third party server. i found that i can't response the prompt command. example: i input shutdown then i can't input confirmed by "yes". the server looks like hang. i input database cluster init...

Webex (Spark) Room Kit Plus - no audio using HDMI inputs

We have a Spark Room Kit Plus that is unable to play audio over HDMI input 1 or HDMI input 2. The audio for a video call works perfectly. The video over the HDMI is also great but the audio is not playing. My laptop recognizes the Codec in the sou...

doubt for MX300 Touch device

hi all i had a telepresence MX300, i want to know if the touch 10 its compatible with my MX300, i see on specs from Touch 10 are compatible with MX series, but this only show MX300 G2, i see the connections of MX300 G2 and got a secondary Ethernet ...

Re: WebEx Meeting Error

Go to internet option - > in advanse option enable all the SSL and TSL this must be the problem where y ou are not allowing webex to communicate your system / IP.

SX20 registered to a Polycom network, can only call other registered Cisco endpoints on the same network

Hello all, I'll preface my question by first stating that I've been running our videoconferencing network for about 3 years now, and the depth of my knowledge unfortunately is strictly self-taught. I work in a hospital with 10 subordinate branch cl...

Resolved! DX80 with MSE 8420

Hi, Is working Cisco DX80 with TANDBERG MSE 8420 ( Software version 3.0 (1.5) Build 6.14(1.5) ) ?

TelePresence and Video Infrastructure

Forum Posts

Monitor codec registration status

Resolved! The lan port of cisco mx 300 not working

Resolved! Issue with B2B Calling

SX80 - What Vlan Voice exactly does.

TMS Redundancy Certificates

Resolved! CTI-410 VM Size

Language Translator

Resolved! Multipoint Calling - Telepresence

Resolved! Hybrid Call Service Aware - Can not activate

Resolved! cisco cms MMP problem

Webex (Spark) Room Kit Plus - no audio using HDMI inputs

doubt for MX300 Touch device

Re: WebEx Meeting Error

SX20 registered to a Polycom network, can only call other registered Cisco endpoints on the same network

Resolved! DX80 with MSE 8420

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