TelePresence and Video Infrastructure

I have several versions of telepresence systems throughout my org and they all have the same issue.  When the share (to present content in room or in call) button is pressed for an HDMI input, it will share that content input forever.  Meaning, any s...

Long story short, we've accidentally purged all our systems off TMS and no backup can be found (no snapshots of the sql database as well).  Is there a way to recover all the systems that were purged?

What are the reasons that would prevent me from calling a VOIP from a VTC but not the other way around?  I am new to the unified communications world.  

I know that there are a few settings on the SX and Room Series endpoints that handle the auto-mute feature, but I am looking for a way to either auto mute the device at startup (out of standby), or auto mute the device whenever placing an outbound ca...

I have a MX700 Dual setup with Ce9.15.15.4 installed. My issue is (I hope simple fix).   System running Ok but noticed today when I connected a laptop via PC(HDMI) port that the touch panel indicated the LAPTOP is connected.  When in a call I select ...

Hello Guys I have a Room Kit Plus registered on premise on CUCM 12.5 SU6 and the calls internally to jabbers are fine with audio and video and now the company wants that this device be able to join to Webex Meeting sessions but I really don't underst...

Does anyone know why this blank Webex window would stay persistently on the display when presenting out-of-call/out-of-meeting (see attached)? It remains after a reboot. The only workaround has been to start a meeting and exit, then it goes away for ...

Trying to get video established when I call from the IP Verso to a Cisco 8845, I got black screen.TAC still figuring out after weeks, calls from the IP Verso to a CSF or TCT client establish the video but when calling the 8845 video is not coming up....

Hi, there! I’m pretty new to the whole Cisco thing and I’m running into some issues. I was recently given a Cisco Webex Room Kit Plus by someone who no longer needed it and I’m trying to figure out how to log into the codec. I typed the IP into my br...

Is there a way to hide the Volume buttons on a Navigator Touch Panel?I know I can hide Call, Screen Share, etc. but we are looking to hide the volume buttons when using the USB Mode 2.0 method.

HelloIs it possible to remove the cameras from the speakertack60 unit and user the cameras as standalone?Regards//Andreas 

Hello All,Can anyone let me know we dial Google or MSteams WebRTC calls from Developer API of any Cisco VC device. Thanks in advanceRegardsVinod

Hello, my environment is a Cisco Webex Room Kit Plus Precision 60 with a touch 10 and I have maybe 7 camera preset created and named label. But would like to know if there is a option to add a image or snap shop of the preset position to the already ...