TelePresence and Video Infrastructure

Hi, I'm trying to get Call-Back from CMR cloud to my video system, I add the attach SRV records to the external DNS : I unable to get call back, I think that the first SRV record is duplicated ( it connects to some other OCS for federation ) and ca...

Hi all. On TMS 15.3, "Endpoints in a call" chart is not displayed any more on the TMS portal homepage ("System Usage" charts). "Booked Enpoints" chart is still displayed. Anyone having the same issue ? I didn't find any related bug. Thanks Julien

Hi Team, Please help us out to avoid unwanted call(which may be from IP address or any 4-digit number) which we are receiving frequently from Cisco Video conference system. Currently we have 4 VC unit in our organization which all are configured wit...

Hi We are getting an error when attempting to perform an AD synchronization into TMSPE. Two users will not synchronize, we get the error message "One or more fields exceed the maximum length". We suspect the Title field is where the error is as the ...

Dear Sir, In router one port is connected to outside,2nd is connected to inside & 3 port is connected to our video conference device .VC device is 1:1 natted with our public ip .But when anyone dialing to our vc public ip ,one way connection is happ...

Hi , I tried to enable IP dialing (option 1) (IP@ vcs.domin) , but still the expressway C forwards the complete sip URI instead the IP. Expressway doesn't strip the domain http://www.cisco.com/c/en/us/support/docs/unified-communications/telepresenc...

20 SX20s all running TC7.3.5 software. And TC7.3.6 -  Three of the units appear to be experiencing BUG: CSCud08102  Customer is using a USB dongle and operating the SX20 via creston controller.  The units stop communicating with each other and commun...

TMS with WebEx Prod Tool integration receiving error message There are not enough resources available to host this conference.  If WebEx is removed the error disappears. Does anyone know the solution to this problem.  

Dear all Anyboda an Idea how can I hcnage the SerialPort Baudrate on a MX300 G2 ? I getting allways the follwoing failure : xconfiguration SerialPort BaudRate: 115200*r Configuration (status=Error):*r Configuration Reason: "No match on address expre...