TelePresence and Video Infrastructure

today we had two parties calling us into our vc unit using a public ip address which is natted through the firewall , the issue is when the second video caller called in we could only see him not hear him , is this normal? incase of hosting multiple ...

Hi, unfortunately the VC system one of our clients uses cannot dial URIs. Is it possible to use IP addressing instead to join a CMR cloud call?Cheers,Dave

I have an IP Camera which monitoring from a Browser by type  rtsp://[camera-ip-address]:554/axis-media/media.amp

I talked with a Cisco rep at a convention this past May who said there will be a release coming out at Cisco Live on setting up two SpeakerTrack 60's on one endpoint (SX80 i presume).  Has anyone heard about this option yet?  I have a few classrooms ...

I have a customer looking for Usage reports from Conductor. I am able to pull a usage report, but the range is limited. Logs are only available from 2016-03-18 to 2016-04-21. Is there a way to adjust the range? I have pored through the admin guide an...

LO world, Any idea if it's possible to change virtual keyboard layout from Qwerty to Azerty on the touch10 ? thx  Pierre

LO all, Did someone have the explanation why Mirroring option is not available for camera 1 ? ok to reverse/mirror camera 2 to 7 but not 1 !?! & of course users ask for it  thx  Pierre

Hi All, Would just like to know if the codec of profile52 is removable or it is already built in to the base? We are planning to replace the codec since it was found defective. Thanks Appreciate your response.

Hi, We want to upgrade software version of MCU MSE 8510 from 4.3 (1.68) to latest 4.5 (1.85). We have all contract to download and upgrade the software. There has been multiple software release for MCU mentioned below; 4.3 (1.68) (current installed v...

I've been working on deploying a SME to migrate us off our h.323 gatekeeper voice and video infrastructure to SIP. I'm running into issues with the SIP trunk going from the SME to the VCS-C for video calls going to the VCS-E. When ever I place a call...

bug with EX90s. They go into maintenance mode during calls and have to be rebooted to get them out of maintenance mode. Upgrading the software fixes the problem. TC7.3.6 is suppose to fix problem. But when I try to upgrade I get that the file is corr...

I am wondering do SX20 supporting motion detect feature? I am using CTS-PHD1080P12XS2+ camera. Meaning when presenter are talking or moving, camera will auto focus and spin on the presenter.

i have a vcs-control connected to a vcs-expressway , i was wondering if i register my video conference units into the vcs-control how will they get out of my network and with which ip address? will it get the vcs-c ip address or will the call get div...

I have 2 cams connected to a few different c60/c90 systems.  What's the best way to upgrade the secondary cameras firmware?  Running 7.3.6. In the past I've just physically moved them to the primary location plugged in and booted.  Hoping there was a...