TelePresence and Video Infrastructure

HI All, We have a dozen E20 devices provisioned via VCSc and they are working fine except certain entries in the phonebook appear twice. It's the same 5 or 6 entries on all devices. Same phonebook is pushed by TMS on C series codecs and it's complet...

Hello, I'm having a strange problem with SX20 codec connecting to 2 Samsung monitors . Sometimes both monitors will warn that the HDMI cable is not connected and the VC also gives warning about no monitor detected when user awake the VC and monitors....

Greetings All,We mistakenly updated a unit from TC3.0 to TC5.0 without first inputting a release key.  Currently the devcis is out of warranty contract and I cannot get a TC5.0 key for it.  I would like to revert the device back to TC3.0 from the com...

Hi Folks, I have a customer who has ordered some MX300G2 and SX20's, along with IP Phones, WebEx CMR, CUCM and Expressway C/E. Obviously we want to use the Expressway C/E for video calls/firewall traversal. Can anyone point me in the right direction ...

Any ideas???I am running TMS on Window2008R2 64Bit.  TMS version 14.3.1.Getting errors on my 70 systems connected "No HTTP response" ???? Called our network and firewall folks and we confirmed when forcing update from the TMS to the endpoint there is...

Deploying TMS in Active Standby.  Team deploying the GTM(?) load Balancers are asking a question.  They need to know what the time on the Keepalive between the two TMS servers needs to be set at. Does anyone know what should be the timeout for the ke...

Hello All, I have a customer who ordered a ISR 4321 with NIM-4MFT-T1/E1 module, a PVDM4-64 and a PVDM4-256 However while configuring the 3 E1 lines i can configure 2 E1 lines without any issue but when I configure the third E1 line i get a n error t...

I am trying  I get Webex integrated with TMS(using a conductor to the TP servers). When I attempt to add webex to the meeting I get a message about No available bridge resources support webex. I have found release notes that state that under the cond...

Is there any problem in adding Cisco TCS to the windows active directory domain.  It is currently added to the workgroup.  Thanks.

We have two DX70s running CE8.2. We were able to configure the PLAR using SIP dial rules when they were running the android version of code 10.X. We upgrade to the CE8.2 code to gain some additional features. We have checked the documentation for the...