I need to upgrade one of our SX20's to v.7.3.6. I have downloaded the .cop file from Cisco but now need to upload it to our CUCM. Where do I do this?
I need to upgrade one of our SX20's to v.7.3.6. I have downloaded the .cop file from Cisco but now need to upload it to our CUCM. Where do I do this?
I planing to install telepresence solution and i have available a license pack with the next options. L-VTS-BASE-PAK 1 L-AES-VTS-K9 1 L-VTS-K9 1 is this all license that i need for telepresense server ? What other license are required for installTel...
Hi , I am facing a problem in tms. We have tms version 15.2.1 and it is integrated to office 365 cloud. TMSXE 5.2 and tmspe 1.7.0. The problem is , when i am scheduling a meeting from TMS web page, participants are getting email with a link to jo...
Hi, I am trying to locate two of the following settings in TMS and finding a way to export it for TC series units. Unfortunately, I can't find this option in System Overview. xstatus systemunit productidxstatus camera 1 model I have nearly 100 endp...
after install telepresence server (ova 4.2.4.23) and install License Keys, under configuration>upgrade > feature management i got the next feacture keys: - Virtual Machine activation - Media encryption which other lisence are required for telepresenc...
Hi Community, We are testing video conference call that will be hosted by Telepresence Server with Conductor. We can call in to the bridge numbers (rendezvous) and also can schedule conference hosted by Telepresence Server + Conductor as a bridge on ...
Can anyone please provide an opinion as to is it necessary to get SmartNET coverage on Cisco IP phones? We are looking to renew our smartnet coverage on our Bussiness Edition 6000 and ISR PRI router, to cover all of our 300 phones with SmartNET is a...
Hi, a my customer have two separate cucm cluster. the first cluster is dedicated to phones and jabbers, the second cluster is dedicated to the telepresence endpoints. both cluster are connected via sip trunk. now he want to implement a dedicated tele...
We recently installed a Cisco SX80, when trying to (FEC) control a remote cameras on device (Polycom Group 700) we are only able to choose Camera 1, on a dual Camera Setup. Is there a way to control both cameras? Thanks, Terry.
Hello Friends, Would like to know how can we access/check the system configuration of SX20 if we don't have Touch-Panel and Remote Control or they are not in working condition. I think we can check it from Switch Interface but unfortunately I don't h...
Steps followed: Step 1 Unplug the power cable from the phone and then plug it back in. The phone begins the power-up cycle. Step 2 While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. Conti...
Hi, I have upgraded my SX10 to CE8.2 Software to test the H.323 Call. I made a call with DX80(also CE8.2) and these are the results. 1. H.323 Direct Call(SX10 <-> DX80) - Maximum resolution : 720p 2. SIP Direct Call(SX10 <-> DX80) - Maximum ...
Is it possible on the Virtual Telepresence Server to display user photos from AD who are not sending video rather than the grey head?
Is there a way to change the lobby wallpaper/background from the Cisco logo to something else? Thanks RB
Hi Team , Can you help me with accurate call flow for Expressway -E ,Exp-C ? Assuming i am getting a call from a VC Endpoint from public >Exp- E>Exp-C>CUCM>SX10 ? Can you brief this call flow ? Does DNS - External comes in picture before call is hitt...
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