TelePresence and Video Infrastructure

Cucm and Telepresence endpoint ports comunication needed

Hello, which ports are required to remain open for communication between CUCM and telepresence endpoint (SX / MX / C)With VCS had a guide with the ports,but in Cucm ,just specify "phones". I understand bidireccional 5060 and 5061 TCP and UDP. but , ...

TMS lost HTTPS communciation to devices, but not really!!!

Hey all,Another weird one.TMS - 14.3.2Monitoring multiple device via HTTPS.I'm seeing some odd issues from TMS where it seems to think that it has lost HTTPS communication with multiple devices. We have many hundreds of devices that we monitor across...

Resolved! Inbound H323 dialling to IP through expressway

Im trying to set up inbound H323 IP Address dialling for a customer at the moment.I dial carl.newton@135.1.1.1 (the public IP of exp-c)However, the "calls to unknown ip addresses" should be set to "Direct" on th expressway E.As such, it just sends th...

TMS resilient deployment

hi, we are configuring a resilient deployment of TMS at one of our clients, but they are using their own Network Load Balancer. is there anyone on here that has deployed resilient TMS before?? we are looking for any help/guidance as they are experi...

RTP payload type for video high definition?

Please, What is the number for RTP payload type for video high definition? Thanks, Ednaldo

Resolved! Where does TMS get CTS URI from when adding systems into TMS from CUCM?

If I add a CTS system into TMS, the URI is XXXX@company.com, and I can't change it. The XXXX is the DN from CUCM, but where does it get the @company.com from? The reason I ask is that we need to have the URI be @video.company.com. Anyone have any ...

Adding a media streaming capability to Cisco TP server

Hi, I am looking to see the possibility of sending a conference live stream to a cloud based streaming server ( example - Ustream) . Is is possible to do it with a video conference bridge hosted on TP server on VM ? I saw that it has a capability ...

Resolved! Is any impact of changing the local user account password on a VM instance of a Cisco TelePresence Content Server?

Hi, I am looking to see if there is any impact of changing the local user account password on a virtual machine instance of a Cisco TelePresence Content Server? Software version is v6.2 Build 4073. Thank you in advance, Robert

Cisco Endpoint change Default Call Bandwith after Save changes with CUCM

Dear Community, I Have a Collaboration System with endpoints SX10 and SX20 registered into CUCM 10.5. The default Call from all endpoints is 768kbps from configuration>conference1>default call, But when I make any changes from CUCM into Endpoint ( C...

TMS, TMS PE, TMS XE and SQL support

My organization is looking to upgrade its SQL farm to SQL 2014. Questions are being raised about the compatibility of my systems with that version of SQL, yet I'm having trouble finding documentation, or a compatibility matrix, that shows what versio...

Resolved! How manage active conference on Telepresence Server controlled by Conductor

Colleagues, hello. How to add additional participants to already begun scheduled or permanent conference on Telepresence Server controlled by Conductor? Or so... How to initiate call from conference on Telepresence Server controlled by Conductor to n...

Screen layout / protocol for various call types

Does anyone have an up to date document that shows screen layouts between endpoints. eg , what does mx300 see when being called by a IX 5000, how this changes if we call into TP server. also for each call what protocol is being used? Am I correct in ...

Resolved! Camera switching

Hi Team, I came across a problem in camera switching in CISCO SX80. Have anyone faced similar issue and resolved the same? Scenario: When switching cameras from the web-portal, the near site sees camera switching happen but the far site camera vie...

Resolved! When will SX, MX and C-series video endpoints have a DTMF tones keypad on the Call Control page?

Currently, the Call Control page on the web interface of Cisco video endpoints does not have a way to enter DTMF tones remotely. There does not appear to be a DTMF tones keypad available in order to enter these tones remotely. Does anyone know if...