Hi, I need help please, because I do not have contract and I can not open a TAC case. I have the following two problems:1. When I make the switch to tms provisioning extension mode ,stop working sip calls, I get the following error from both scenari...
Hi,We recently upgraded to 14.2.1and in the booking invite, it no longer provides the meeting ID and numeric ID need to add it back to the template.It should reflect the MCU SIP meeting number.We are using TMS to send out the invite.I have verified t...
Hi,Customer has Profile 65 inch dual, C60 Codec. There is an issue with the camera during Zoom IN and OUT. We understand that Profile 65 inch dual dispaly comes with a built-in 12X zoom camera.Customer wants to get this camera replaced .Like to under...
HiI just would like to clear my doubt on thisIs SX20 without dual display option capable of sharing presentation.As i understand from SX20 installation sheet,http://www.cisco.com/en/US/docs/telepresence/endpoint/quick-set-sx20/installation_guide/sx20...
Hello,We have Cisco 3750 stack switches with POE capabilities, we want to deploy VOIP in our environment. We will be using the same stack for connecting POE phones (polycom CX 600) and data port of users. we want o cascade the phone and PC on the sam...
We have been having problems with no video being seen on the far end when calling over ISDN to one particular site (H.323 - ISDN GW - ISDN GW - H.323).We are calling them from an MXP6000 (sw vers F.9.3.1) through our Codian ISDN GW 3241 (sw vers 2.0(...
I have 2 SX20 installations that use Samsung LED Consumer grade TVs that used to be able to use HDMI-CEC function to control the TV during sleep and wake modes for the codec. Since upgrading to the latest software, this function does not appear to b...
I have using Tandberg 8000 mxp w/ s/w ver 2.5, now I want to buy 1 new cisco sx 20 , do I need to uggrade the tandberg first , or they can work without do anything.
Our ISDN/Telco lines are brought in via MSE 8321. We have a dialing prefix configured so that we can use a 3 digit code to make calls. Problem is, I can't seem to make it work with booking in the TMS. Does anybody else have this sort of a configurati...
Hello,I have a client that has locked themself out of the device for ssh and https. They would like to factory reset the unit but not sure how to accomplish without being able to login. Any assistance is appreciated...thanks
Hi experts,I'm new in the world of Telepresence and I will install in a new costumer a solution with VCSc, TMS and MCU.The costumer already has a CUCM with Jabber and they want to deploy the Jabber with VCSc, they want that for example, a Manager mak...
Currently when you dial a SIP endpoint from an H323 endpoint, the MXP displays the caller as H323@192.168.1.100, that IP being the IP of the VCS. I was wondering if anyone had a working example of a CPL file which would replace the IP address with a...
