TelePresence and Video Infrastructure

Hello there,I´d like to buy an HDMI extender to cover 6-8 meters of distance.There´s only a cat cable and I cannot replace or use a new better HMDI cable I don´t want to buy cheap useless stuff, but some of the higher quality extenders with costs of ...

I am standing up a new XPY 12.6.4 cluster for hybrid calling/MRA/B2B.  Everything is working fine except calling B2B outbound calling.  I am using the Cisco B2B to test.  If I have their address dial my Room Kit it works fine.  It's only if I try cal...

I have utilized the provided macro examples in various codecs (SX80, DX80, RoomKits) to provide multiple Quick-Dial icons on the Home Page/Screen and I was wondering if there is a way to have a Quick-dial button on the home screen which leads to anot...

Can someone recommend a Microphone to use with the room kit? I have a Cisco Room kit and we use the table mic, but I'd like to have it wireless and remove the cable on the floor. I know that there are a number on the market. I don't need high end, ju...

Hello, I want to call into Cisco codec plus directly from my Windows 10 desktop.I can use the software (Polycom RealPresence Desktop for Windows 10) to call into Cisco codec plus successfully. Q1: Would you please give me another suggestion to replac...

We need information for the SX80 Codec, regarding the memory \ storage in the device. Can you please provide us the specifications on what type of memory \ storage is in the device, ie SSD, Dynamic RAM (DRAM), etc. the spec sheets did not list this i...

Hello, I am trying to use the Better Touch Tool (With Companion) to quickly fire commands to a Codec Pro. These programs basically connect to each other and then Terminal to connect to the Codec and send the command {Better Touch Tool(used to build a...

I set the IPs for the IPv4, gatekeeper, gateway and subnet mask via RS232 but the C40 will not keep these setting, even after rebooting the codec.What do I need to do or check on?

I want to analyze cisco codec event log by myself. For example, cisco codecs are roomkit plus and codec pro. Please share me any documents or tools. Thank you in advance.

We have several table top microphones.  They successfully mute the room kit but take *6 to unmute even though the microphone shows green.  Any workarounds for this?Table Top Mic

Need to find the outer diameter for the Cisco table microphone which provides the option of both type of connections - 4 pin Euroblock or 4 pin Mini jack. I need to size the conduit to accommodate 4 of these microphone cables to a AV rack point about...

Hi we have a conferencing device with touch panel. But we can't see and hear anything after other people joined. The touch panel displayed "Unable to communicate with the codec" suddenly.What happened? Is it related to IP address?

I'm new to working with the UI Extensions and Macro Editor on a Room Kit Pro so I could use some guidance.  I have a room with several microphones connected to a Biamp DSP.  This device is accessible via SSH/telnet.  I would like to build a page with...

Hi, We deployed dual NIC Expressway-E for WebRTC proxy for CMS. Port 443 is being used for the communication for WebRTC so we changed the port for web administration to 7443.  We can access the Expressway-E from inside also from outside using 7443 po...