TelePresence and Video Infrastructure

TCS (Content Server) how to record 1080p ?

Hi team,we have a TCS (SW 5.2) with installed Premium Resolution Key. All bandwidths are checked at the Call Configuration (H.264 is also checked). I also checked the Recording Output relevant tabs (Large Media is checked etc.), but we only get recor...

Presence server configuration

Hi all, I am installing a new presence server I can´t login with jabber. The current versions of my equipments are:Cisco Unified CM --> System version: 8.6.2.22900-9Cisco Unified Presence --> System version: 8.6.4.10000-29I have follow this two guide...

Quality of CTS-PHD1080P4XS1 cam

Hi all,one of our customer reports a defective gearing mechanism of a Precision HD 1080p cam (belonging to a C20 codec) just for the second time into this year.My first idea at the first time was it, that one of the users swivels the cam manually wit...

DSCP AF12

Hi all, From some days ago we are seeing a problem of jitter increased jitter in some telepresence sessions that go through a multipoint switch. We reviewed the network and there aren't problems.What we have found is that in some multipoint sessions,...

EX 90 strange behavoir

Hi,my boss has a EX90 on his desk wich makes some trouble. You turn the system on and the phone starts booting completley normal but the screen seems to be stuck in some kind of testing behavior. The screen is constantly switching from white -> grey ...

Resolved! Monitor Menu Messages

Is there a way on the MXP and the C series systems to turn off the " Microphone off at far end " message that appears on the monitor on a point to point video call when the far end mutes its microphone? The customer complains that it appears while sh...

Jabber Video for Telepresence - Registration issues via VCS-E

Okay, a little background first.My firm has two separate but interconnected pools of VC infrastructure (all TANDBERG/Cisco/Codian).In Australia, our Jabber Video works perfectly, on iPad, Mac and Windows.In the UK, we are having issues with both our ...

Adding a remote Codian MCU to TMS

Hello Working with a client of ours that wants to trial TMS as they have Codian MCUs and Tandberg EPs, however they have a somewhat unique setup that am not sure if it will work. The TMS is on a trial basis and is hosted in the office but their MCUs...

4500 MCU Secure Conference

I have a customer that has an un-restricted & restricted network. The customer wants to lock down all multipoint conferences that is bridged on the restricted network. When I say locked down, they do not want a bridge operator or a...

When trying to integrate Webex server with TMS "Unable To Get Conference Meeting Types From WebEx Server"

When trying to integrate Webex server with TMS "Unable To Get Conference Meeting Types From WebEx Server"I have following questions regarding it :•1. Is there a user page where a user can edit their profile to update their webex username and pa...

Resolved! Content Server

Hi AllI have content server new installation. When I make a call C 90 to Content Server Main Video record but when I run the presentation only presentation can record I like to record both video (Main and Dual video). Regards Yasir Vistro

High Jitter with TC5.1.4 and CTS

HiWe´ve added several new SX20 with TC5.1.4 to our existing installation. On these endpoints we found high Jitter rates (up to 1600ms) when calling a Cisco CTS-Device like CTS-3000. It only happens in the direction SX20->CTS. Received Traffic is ok.I...

Resolved! Play recordings from CTS on endpoints.

Hi all,As far as I read user guide of CTS, it seems that we can't play any recordings from Contents Server on H.323/SIP endpoints.(As you know we can play them on endpoints using IP-VCR)Can we play recordings only on PC, Mac or iPad?Best Regards,Kota...

Resolved! Standard certification for HDMI on Tandberg Ex90 HDMI input.

Dear all,Recently, our client is using the PC docking as a HDMI input with the Tandberg Ex90, however, the faulty rate of Tandberg Ex90 with the docking is relatively high( around 15%). So we have discussed with the docking vendor, and they would lik...

PSU PrecisionHD Camera 1080p12x

Hi all,I Implemented a project recently where we use 1 Codec C40 with 2 PHD Camera 1080p12x and is working perfectly.The main camera is powered by the Codec C40 and the secondary camera is powered locally, but the customer now wants the main camera a...

TelePresence and Video Infrastructure

Forum Posts

TCS (Content Server) how to record 1080p ?

Presence server configuration

Quality of CTS-PHD1080P4XS1 cam

DSCP AF12

EX 90 strange behavoir

Resolved! Monitor Menu Messages

Jabber Video for Telepresence - Registration issues via VCS-E

Adding a remote Codian MCU to TMS

4500 MCU Secure Conference

When trying to integrate Webex server with TMS "Unable To Get Conference Meeting Types From WebEx Server"

Resolved! Content Server

High Jitter with TC5.1.4 and CTS

Resolved! Play recordings from CTS on endpoints.

Resolved! Standard certification for HDMI on Tandberg Ex90 HDMI input.

PSU PrecisionHD Camera 1080p12x

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