TelePresence and Video Infrastructure

Running CMS 2.9.2 on our cluster.Branding has been working fine until the last 24 hours.  No changes that we know of has occurred.Problem is every time a call is made after entering the room the background defaults back to the CISCO background ?Any i...

Hi @llDue to Speakertrack 60 works with a SX80 codec and selection of camera is made on SX80 codec  and we want to capture the camera selected during a meeting , Can I assign camera selected to DVI output? Thanks for supportMiguel

Hi, Apologies if this is the wrong section - we're currently installing a conferencing solution with CMSs and VQ Conference Manager as our management tool. For these to sync up, they need to be within 1 minute of each other. We have them all pointed ...

Hello,I have a question, I have one CMM and three CMS nodes in cluster (3.0 version).one of them already licensed.for others trial licenses are already expired and I need to license them.The main question is: How exactly license process have to be do...

Can a CVI enabled Cisco Webex VTC device be a participant in Microsoft teams break out roomI have a requirement wherein a Cisco VTC device joins a Microsoft teams meeting via CVI (OBTP) and the Cisco VTC device needs to be moved into a Microsoft team...

Hi, we have on-prem registered endpoints (Room Kits, DX,MX etc) but linked with Webex Edge for Devices. These are set to cloud update. I've noticed that the directory on the touch panel only displays user SIP addresses, not phone numbers as another o...

Hello everyone, We re trying to register an SX20 to a CUCM 8.6. However, we are getting Failed: 404 Not Found error message. We installed device package cmterm-devicepack8.6.2.25140-1.cop  and rebooted the CUCM.  We are running CUCM version 8.6.2.200...

We are meeting as a group we encounter issues with video with audio when sharing recorded calls. Only one side of the conversation is played by the webex application the calls can be viewed individually and are fine. the host of the meeting can hear ...

Hi,I am having issues with a Webex Codec Pro, it's to do with the touch panel, and the ability to remove and save ( restore? ) a panel. In this case, the panel is called "panel-tech".The command xCommand UserInterface Extensions Panel Remove PanelId:...

Is there a way to have a consent banner on the Touch 10 panel that a user would have to physically confirm/accept before being able to make a call? 

Current version 9.7.1Trying to upgrade the room kit pro to 9.12.3 [ 0] [* ] Obtaining lock[ 0] [** ] Determining base directory[ 0] [*** ] Determining install directory[ 0] [**** ] Verifying copfile[ 11] [***** ] Extracting copfileFailed finding pack...

I want to connect to cms webrtc using webview on android.However, when connecting to webrtc through webview, it appears as a browser that is not supported.Cms webrtc doesn't support android webview? Or is there another way?