TelePresence and Video Infrastructure

HiI have 2 cms 1000 appliance serverI installed CMS version 3.0.2The 2 server are installed on 2 different siteCMS1 on the site 1 and CMS2 on the site 2 (CMS 1 ans CMS2 have databatse, webadmin, webbridge and callbridge)To get the cluster, I installe...

Hi all Till Yesterday all are working fine today we have faced issue on Cisco Telepresence SX 10 Device AND Polycom devices when we trying to make a B2B call to my webex personal room, the call is not happening.But we can make b2b calls to microsoft ...

What is the process to upgrade a DX80 registered via MRA - it exists in CUCM, however, upgrading the usual way by entering the new Phone Load name does not work.  Unit does not proceed with the upgrade. 

Is the CMS Uploader mandatory when integrating vBrick DME and REV for streaming?

Is possible to connect external microphone to Room Kit Mini through USB port or other way?

Hi,I'm new to this system and need support. We will going to buy Cisco WebEx Codec Plus TTC7-25, 10 units, and will buy Cisco WebEx Control Hub too for our organization.I would like to know, do I need to buy separate license for codec plus TTC7-25 al...

Camera doesn't transmit video. HDMI cable is secure. Also tried other cables.Ethernet cable is also working. Camera has IP address. Software version in camera and Telepresence is identical 

I have a CISCO2951 with FXO card that is going over to a very old Valcom PagePac controller. For some reason recently the line will not hang up about half the time. I would like to force the FCO port onhook (or to hang up the line) after 30 seconds. ...

We have a client who has multiple locations utilizing SX-80's and Panasonic AW-HE120 cameras, wants the standby/sleep for the lens to park in the 90 degree down position.  My programmer is unable to find any commands to accomplish this - has anyone e...

Is there a way to migrate meeting space manually created with the TMS Provisioning Extension interface to a CMS server?We have a lot of them and it would be hard work to manually re-create these space on the CMS.

As per the below document, it is recommendation to use signed certificate for call manager and Tomcat for expressway environment but in our environment most of the CUCM are running with selfsigned could you please explain how it is working https://ww...

When the MX800 registered in cloud is paired with the PC via 'Cisco Proximity 4.0.0' it still try to connect directly over the Internet instead of using the enterprise proxy. The Webex Teams client application use the proxy with no issues. Is this a ...

Hi guys, I have a problem about my customer's roomkit pro with p60 cameraDevice registed at cucm If I use sip calling by Room kit pro with p60, When starting the calling(2~ 3 person)the video and voice of other participants are entered normally,and a...