I have an issue with Lync 2010 and MCU integration. According to the Microsoft Lync 2010 and Cisco VCS Deployment guide for VCS 7.2 and Lync 2010, we created a static route to route MCU calls to the “Lync gateway” VCS so as to dial into the MCU Autoattendant. I am able to start a video call to the Autoattendant from Lync but the Lync dial-pad either disappears and/or the DTMF does not work. The Lync client displays “There was a problem sending the tone”. Has anyone came across this issue?
Configuring Cloud Connected PSTN (CCP) – Easy as 1-2-3!
STEP 1: PREPARE
Before you can configure your CCP in Control Hub, you must procure PSTN services from an authorized Webex Calling CCP Partn...
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This topic is a chance to discuss more about how to read Cisco Unified Communications trace files. In this session, Cisco D...