Unified Communications Infrastructure

Resolved! Issues w/ VMware upgrade esxi 4.1 to 5

hi every one,I have to upgrade my vmware platform of my UCS server, the server have the 8.5 version of cisco call manager running.someone knows of any known issues during this process? is there any procedure or best practices for updating of VMWARE o...

Resolved! UCON 8.5 Locale question

I see that for UCON 8.5 some country locales are not available in SU3 and SU2 but are available in SU1 and some intermediate ES, is it OK to install for example 8.5.1 ES24 locale on top of UCON 8.5.1SU3?Chris

Help needed with UCCX script

HiI need to create a script that will play back the name of the selected agent to the caller before being connected to the user. I have a simple queueing script setup ,just need the portion to play back the nameAny help will be appreciated

Resolved! CUCM-CUP cluster and DNS

I have a CUCM 8.6 cluster with 2 servers (publisher and subscriber) and I want to install a CUP cluster.My question is regarding the DNS activation.Now DNS is not configured on CUCM cluster and I prefer to keep it as it is.I read that you can configu...

Resolved! CME Call Pickup configuration

Hello All,How do I configure call pickup from others phone that is ringing? Lets say if extension number 3001 is ringing and I am currently at 3002 phone's, can I pickup the 3001 phone? How does the configuration looks like? Thanks,Zul

Resolved! CUCM BE 5000 - Unity Connection 8.5 Voicemail Ports Question

Howdy,I see the max number of voice messaging/voicemail ports the system is capable of supporting (24) but I wasn't sure if that applies to the default bundle (UCL w/ 50 base users). I'm familiar with Unity Express or earlier versions having port cou...

CUCM and UC, SCCP Integration

Hi All,I need to integrate UC with CUCM, I did this too much before but this time with HA license.I need to know the follwoing points:==> CUCM:I will creat one VM pilot number. but shall I create one line group or two line groups. one line group for ...

Resolved! Adding SRST to a VSEC router

Hi,I have a customer who is relocating their CUCM servers to a data centre, and wants to upgrade their existing C2921-VSEC/K9 with SRST. When I use the Dynamic Configurator to generate a parts list, I end up with the following additional parts:FL-SR...

Resolved! Migrating from CUCM 7.1.3 DLUs mode to CUCM CUWL

hi GuysAs we know CUCM 7.1.3 is DLU license mode and I want to migrate to CUCM 8.6 with CUWL license mode.I am reading the Ordering Guide and I understand I have to use the part number CUWL-LIC-STD-K9 as a top level (because is a new Installation) an...

command on meetingplace audio server

Hi,what is the command to disable\shut ports on meetingplace audio server (CLI)?

Problem with CUBAC 8.6 Client in windows 7

after migration to Windows 7 in CUBAC 8.6 does not display the corporate directory, error: Could not download the user preferences. In the Parameters of the operator of the status shows the server as offline, if I connect it connects without problems...

Resolved! Web Meetings in Presence 8.6

I am working on a new installation of Cisco Presence 8.6 with CallManager 8.5 and Cisco Personal Communicator 8.5.5. So far everything is working for IM and phone calls but I want to be able to do web meetings as well. However, when I right click o...

Cisco Agent Desktop (CAD) white / blank screen

Hi Guys,We've uccx agent that encounter when issue with CAD software stalls for a while when the agent hang up the call. the CAD windows will eventually become white and no element displayed.The agents are located at branch office, and UCCX server is...

Unity 7.0 & Lotus Domino 8.5.3 "Error Encrypting notes password"

Hi Guys,Hope I can seek a little help here. I am trying to setup a Unity 7.0 in a lab to use Lotus Domino 8.5.3 as the message store. I've installed ES41 so that it support domino 8.5.3.I already have the UnityInstall, UnityAdmin & UnitySvc accounts ...

Installation CUCM 7.1 or 7.0 - "No driver found" MCS7828H3-K9-BE

I insert the CUCM 7.1 and 7.0 DVD in the tray of the server MCS 7828H3-K9-BE and I restart the server, so it boots from the that DVD. The wizard of the installation of Cisco Unified Communication is showed. The Wizard or Initial Configuration are sho...

Unified Communications Infrastructure

Forum Posts

Resolved! Issues w/ VMware upgrade esxi 4.1 to 5

Resolved! UCON 8.5 Locale question

Help needed with UCCX script

Resolved! CUCM-CUP cluster and DNS

Resolved! CME Call Pickup configuration

Resolved! CUCM BE 5000 - Unity Connection 8.5 Voicemail Ports Question

CUCM and UC, SCCP Integration

Resolved! Adding SRST to a VSEC router

Resolved! Migrating from CUCM 7.1.3 DLUs mode to CUCM CUWL

command on meetingplace audio server

Problem with CUBAC 8.6 Client in windows 7

Resolved! Web Meetings in Presence 8.6

Cisco Agent Desktop (CAD) white / blank screen

Unity 7.0 & Lotus Domino 8.5.3 "Error Encrypting notes password"

Installation CUCM 7.1 or 7.0 - "No driver found" MCS7828H3-K9-BE

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CUCM 12.0 to 12.5 PCD migration

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

Secure SIP integration between CUCM and IM&P...

Monitoring/alerting for issues with Unified Messaging and Speechview

CUCM CentOS end of support

Easiest way to greeting a call before hunt then voicemail if no answer

Mass Delete Messages in Mailbox

Enabling TLS 1.2 on CUCM

ESXi versions and Call Manager Versions