Unified Communications Infrastructure

Does MeetingPlace show presence in the meetings? Is that presence information shared with any other applications?If a user is on CUPC - and another user on his buddy list joins a meetingplace conference - is there an automatic change in presence for ...

Hello,I have an integration between Unity 4.2(1) and CME 4.1(0) which, until Friday last week was working fine.I got a complaint that users couldn't get theri voicemail and have found that the ports on CME unregister and register every 60 seconds (se...

I am having trouble understanding dialing rules. Here we have to dial 8 to get an outside line, so I need to set a rule that 8 gets added to every number. Does the 8 go in the Number Begins With field? Then how does it know which numbers to apply thi...

Hello,I was wondering if anyone has a little more insight into if the Migration Export tool is supported with Unity 4.0.2. I have contradicting documents on Cisco's site and ciscounitytools.com website. Thanks,George

Hello!  Used COBRAS to backup and restore CUCMBE CUC users and Call Handlers to stand-alone CUC version 7.  That went well.  Installed stand-alone CUCM version 7 and used BAT to import the old CUCMBE phones/users.  That went well.  The issue is that ...

What are people doing in the education market to support a softphone for Macs?  As far as I know, Cisco doesn't make one (I could be wrong but I didn't find one).Thanks!

Hello,We are going through a problem in which CTIOS is not allowing us to monitor our agents, I read in a different post that the driver PRO/1000 7.2.17.803 should be installed, however I cant find it anywhere, does anyone jnows where we can download...

Hi,I have configured Extension Mobility in CUCM 6.1.2. Devices is enabled with EM and User Device profiles are created. The issue is that user is able to login to the phone successfully and i can see the profile logged in device on the web of configu...

For those of you in the who have interest in the IP Phones 6900 Series, we've added interactive online models, available to you via Cisco.com, for the IP Phone 6901 and IP Phone 6911 endpoints and these are now live!These interactive models are free-...

I upgraded our Unity VM only server to server 2003 and reinstalled Unity 4.2(1) and restored untiy from backup. After the restore there are multiple errors in the Application log. I have engaged two different Cisco TAC people and neither of them coul...

After a recent Unity reboot all came up fine, all processes started, all looks fine but the voicemail messages are blank !!!They seem to be a sensible size as an Email attachment in outlook but no sound at all, same with people using 7940 type phones...