Unified Communications Infrastructure

Running IOS 12.4(22)T with CME 7.0(1) and CUE 7.1.5 on a 2821 ISR.The GUI had been working fine after the initial system install (used it provision phones). Got back into the system to add another phone and when clicking on either Configure->Extensio...

I m running a BE CUCM and Unity Connection.My users are defined in the end user pages os CUCM with a primary extension as well as an IPCC extension.The users are then synchronized over to the Unity Connection for mailboxes.My issue is that voicemail ...

We are using CUCiMOC 7.1(3a) and MOCS 2007 R2. Some of our users are experiencing the issue that call notifications are received in the Outlook inbox instead of the conversation history. According to the CUCiMOC user manual this should only be the ca...

Hello to everybodoy.I have detected that when I modify some data of our contacts in Active Directory like Full Name, Login Name or mail address, the CSF cache of CUCIMOC doesn't refresh properly. CUCIMOC detects duplicate contacts and show a window t...

I have a customer who is replacing a Toshiba system with UCM-BE / Unity Connection.  Toshiba has the following functionality:External caller dials extension from AA, a pre-recorded annoucement is played on the overhead paging system, then caller is p...

HI One of our user need following  "What we would like to do is if the phone is not answered in the upstairs reception (x4444) within 5 rings that it is then diverted to the downstairs reception (x5555) for 5 rings, if nobody answers it then goes to ...

I've been trying to install CUCM 6.0.x on VMware 2.0.2 on Ubuntu with an AMD 64 bit processor with no real luck and on XP with VMware 1.x with even less luck. The disk installs in both cases but once running has a handful of issues keeping it from do...

There appears to be a limit with Unity 4.0(5) where if the mailbox size limit is made greater that 2GB in Exchange, then the Unity counter flips and thinks that a user with even a small mailbox is over their limit. Is this working as designed or a bu...

We have Unified Communications 8.0. Is there a way to have it automatically dial 9 when hitting under the directory -  auto dialing a missed or received call. We would also like the caller ID on the phones to correctly display the incoming phone numb...