Unified Communications Infrastructure

Good day all,can some one inform me of the process, an overview, of 2003 to 2007 exchange in connection to how unity would be addressed. we will be installing 2007 in our enviroment. this will be a PHASED approach. 100 users on 2007 for a time then m...

I am integrating a third party ippbx to Cisco Cube all working but with the UCCX, because when I send the * or # dtmf digits the cube sees them as the number 1 dtmf digitI have verified with wireshark that vendor system is sending correctly but cube ...

Hi all, We managed to upgrade to CUCM beta version 8.0.0.99141-4. What we need now is the license files to be uploaded. I guess we need new ones, right?Could you please help me with this? Below is the message displayed on the CUCM web, after logging ...

Has anybody configured the applicationdialrules.xml <?xml version="1.0" encoding="UTF-8"?><DialRules>  <DialRule NumDigits="" BeginsWith="" DigitsToRemove="" PrefixWith=""/>  <DialRule NumDigits="" BeginsWith="" DigitsToRemove="" PrefixWith=""/></Di...

Hello:I'm trying to meet a deadline and produce an estimate and design for a new MeetingPlace deployment.  All of the Unified MeetingPlace 7.x documents call out a Cisco MCS server (either the 7835 or 7845).  Cisco and HP have parted ways.  However, ...

Hi guys,           I have a customers already have Selectron and an Innovative Millennium Release 2007 IVR system and would like to integrate with the Cisco CCM7,I rearched a lot of document and cisco data sheet but couldn't find the answer,is there ...

I am currently having issues with CUCM Attendant Console users. All switch board operators are experiencing slow reaction time as well as lock ups when navigating through their speed dials. Issue started to occur at random. There were no changes m...

I have a small office with a UC520 and 8 7960's.  The users complain that when they want to transfer a call to someone that is on the call already, they get rings and then voicemail.  Is there a way to show that the user is presently on the line?  Th...

I am running CUCM 6.1 and Unity 5.0.I have an extension set up for a department voicemail.  The extension is shared on nine 7960 phones, as a secondary line.  Each phone has a primary line with voicemail, and the secondary line.The issue is that the ...