Unified Communications Infrastructure

Guysive just completed a lab which includes 1. LCS 20052. MOC 3. CUPS -6.X4. CUCM 6.Xeverything is working fine (took a few days as this was my first time) and i can make and place calls and see status etc.my question is if the following scenario pos...

HelloI need to run 140 conferences with 3 participants for each conference on a CallManager-Cluster 4.0. The cluster consist of 2 MCS-7825-H1-IPC1 server. A possiblitiy ist activate only the IP Voice Media Streaming service on the second of this serv...

Hello,I am having problems to back up an IPCC server using the BARS tool however, both CCMs are being backed up successfully.I have looked up for this problem and one of our technicians applied this workaround but it did not work:1. Close all instanc...

HiI run caller input in subscriber for caller to press a key (for activate a call handler/attempt transfer to an agent. The process work well. However, caller hears prompt (wait for transfer) and few beep beep tone prior he reaches/connects to an a...

I understand how outbound calls work with CMCs. Can someone give me an explination on how to put a client matter code on inbound calls? Thank you in advance.Erik

Hi All,Does Cisco fax server support color faxing? I am looking for a high volume fax server that will support color faxing. Any good recommendation?Thanks!

Does anyone knows how to recover a lost admin security password in CallManager 6.0 ?The commande would be in CLI "set password security". But I can't remember the actual password so I can't change it.Thanx,Bastien.

I built two new servers to do a DiRT restore, however I went too far and ran FailoverConfig.exe. It appears I have to basically start over with reinstall if I want to use DiRT, or change plans and use just COBRAS. I assume COBRAS can restore to a Fa...

Does anyone know a way to modify what is put in the CUPC client when someone is on the phone? Currently it changes the icon yellow which is the same as not available. They users would like to know if they are at their desk but just on the phone witho...

I am sure someone else has asked this, but have not been able to find it.We are getting ready to replace our current Exchange 2003 server with a new 2003 server. Exhcange is being installed and then user mailboxes will be moved from the old server to...

Hi everybody,Now, I am using Cisco IPCC enterprise 7.2. My CTIOS client will logout automatically after the agent makes not ready and inactivate in 30 minutes.I saw in Cisco Webview report and received LogOut Reason Codes which means "Agent reset du...

HI there ... getting an error after running the Cisco unity setup part of the upgrade.Everything appears to go well until right at the end when the follwoing error message screen appears.Setup was unable to configure default settings on your system. ...