Unified Communications Infrastructure

I have a question with regards to MPE 2.X and the names that are displayed in the web meeting. If I setup a meeting and invite a participant to it and they show up twice in the participant list. The first showing of their name is what they put in whe...

Hi guys,I am trying to connect to my MeetingPlace Express server over HTTP from an end-user PC. I can ping my MPE server by the IP address or by the name from this PC but as soon as I am trying to connect over http I can not do it. I have tried all t...

I tried to let CME phnoe to hear M/C MOH from HQ phone but i heared silenceWHY?I configured M/C audio source with enable M/CMOH server support M/CMRG support M/CPut audio file & MRG to HQ phone.enable " ip multicast-routing" & "ip pim dense-mode" alo...

Here is the scenario: CM 6.0 and UCCX 5.0(1). When a customer calls in, no agents availale, customer is being queued and the music starts playing really loud. If a customer is being put on hold by an agent, music plays at normal level. Any ideas? I'm...

Cisco Unity 4.0 Build 4.0(4) SR 1I have a user that often check "return Reciept on e-mail messages. Each time the receipt comes back it leaves a system Voice mail stating that. Can this feature be turned off in Unity? I personally heard 36 of them...

Is there a way via the Bulk edit tool to modify the Notification Schedule for a particular notification device. I have approx 350 users that I need to modify their TOD schedule

Hi I'm trying to connect to Cisco PCA in Unity 5.0 Box but always receive the msg Unable to contact server. Try logging on again in a few minutes. If the problem persists, contact your Cisco Unity administrator " I'd follow the TS guide checking Tom...

hi all,i've one pri line,1call manager 6.0&cisco 2851 gateway !!i just go through on net&planned to configure MGCP, wat the parameters i need to configure on Call Manager for make outgoing calls properly via gateway!!can any one tell me the complet p...

CUCM 6.x, cups 7.x and cupc 7.x.When we mnually change status on a cupc client it updates the status on other clients(within their contacts).However if I pick up the phone I do not see status updates (i.e I woould expect to see busy or on the phone)....

Hello,from our office in europe, we want to make national calls in vae and vice versa (by using our dataconnection and corresponding voicegateways in our offices). But i dont't know the legal requirements for this scenario. Can anyone help me?

Hi everyone,I'm hoping you can help point me in the direction of the correct documents to help me complete the integration of the above.Currently we have a successfully running OCS 2007 server for PC to PC voice & video (externally too with the OCS E...

All place call show unknown number no matter is pstn, mobile number or oversea call. How to append 9 infront of received call? Missed call already have 9 append.Running CME 4.1 (0).

Hello AllMy customer has a problem with some users that can enter soft phone mode on CUPC but not desk phone mode. On the cupc server health the DESK Phone says "Not Connected Stopped". The weird thing is that it works for others but for new deployme...

Hi,So I have installed and configured CUCM 7.0.1 and CUPS 7.0.2. I cannot get presence information on my CUPC clients. When the CUCM sends a SUBSCRIBE message the CUPC client responds with a "489 Event Package Not Supported".Help would be hugely appr...