Unified Communications Infrastructure

We have 3 locations:SITE-1- Call Mgr 4.2(3)- Unity Connection 1.2(1)- VGW, Cisco 2821 w/ PVDM2-64 (4 DSPs)- Approx 60 phones, 7911's & 7960'sSITE-2- Call Mgr 4.1(3)- Unity 4.0- VGW, Cisco 2821 w/ PVDM2-48 (3 DSPs)- Approx 60 phones, 7911's & 7960'sSI...

Last week, I had a user tell me that something strange happened when she tried to forward a VM message to another subscriber. When she entered in the extension she wanted to forward the message to, she heard a message informing her that the extensio...

Cisco Unity Version InformationUnity version : 7.0.2.0Domain name : Domain.comComputer name : UNITYSRV01 (172.xx.1.6)Windows version : Windows 2003 R2 5.2 (Service Pack 2)SQL version : 2000.80.2050.0 (C:\Program Files\Microsoft SQL Server\MSSQL\binn...

Hi All,I have installed CUPC 7.0 for Mac and I have got a kind of problem with it - it does not see the status of other users. It is configured for Deskphone, it shows its own presence status, I can place calls to other phones, and another CUPC 7.0 t...

I have a new install and the customer wants to setup MPE as close to the current Conferencing server as possible. Today they dial into the conferencing server and enter a number (may or may not, usually not, be their Directory Number). Once they di...

HiI am trying to configure a UC520 to email incoming faxes to users. I have an analogue fax machine that is currently connected to one of the FXS ports and operates as a normal fax. What do I need to configure to make this work, any pointers in the r...

how to configure FXO/FXS on callmager6?fro example cptone command is necessary on router or not?

Can someone tell me if it's possible for a call handler to make an outbound call off of one of it's options (#3 transfer to 93056206899)? If so, how?Unity 4.2.1

We restored Unity using DIRT and upgrade from 4.0.5 to Unity 5.x. After upgrade went well we run DbWalker and got this error1649:(error) 1 invalid rows found in the GlobalSubscriber tableThese rows have no corresponding GlobalLocation table entry and...

When we remove Unity from a user account and then want to add Unity back to that user account again, the AD account is not available to be imported into Unity. We tried the RemoveSubscriberProperties (BunnyKiller app) and it did remove the Unity prop...

I am running Unity 5. When Unity failover, subscribers that have been setup with message notification via email receive another email notificaton when their VM boxes still contain new messages. Is this normal?

My Customer is migrating from Meridian OPT 51c to CUCM-BE by department, but would like to migrate everyone to Unity right away. Can Unity Connection on a Business Edition be dual homed to a Meridian using a PIMG and also be connected to CallManager...