Unified Communications Infrastructure

In CUICA, after Step 1 in completing the installation of the Unity program files, a prompt was never received for the option to "Yes, I want to Restart My Computer Now". The CUICA does not proceed to Step 2 for the Installation of the Unity License ...

Hi,I attempted to replace a working Unity server with a new hardware. While doing the Dirt Restore (version 1.0.258) I received a Popup that said "Permission Denied", and in the log an error stating: "(error) in cmbRestore routine: number= 0". I?ve s...

All:Have an issue with Blackberry Mobile Access 1.1.1 with Unity 5.0. We cannot get Unity to dial long distance blackberry phone number - local calls do work. When we look at the port status monitor, for the local call we see the dialout conv, and th...

Does anyone know what the voice view service URL is?

Hi i have a strange issue with unity express.it was working but suddenly went down.when i check now i get these messages service-module service-Engine 0/0 statusService Module is Cisco Service-Engine0/0Service Module supports session via TTY line 194...

Although it's not officially supported by Cisco (and I believe still only at Beta 2), I wanted to see if anyone had yet installed Exchange 2007 SP1 on a server that's Unity's partner mailstore.I'm specifically interested in which SP1 version (Beta 1/...

Just finshed our first CCM 6.0(1a) server install. Looks like everything went fine and everything starts fine..I try accessing http://IPADDRESS/ccmadmin and it keeps saying can not be found. I can ping the server just fine.Have they changed the adm...

Anyone know what is going on here?This is a Unity 4.0(5) server and both unity servers are connected to the same 3750 switch. No errors on switch ports or in the switch logs, everything looks clean.Sometimes this error is seen on both servers about e...

We need to change the IP address of our secondary uity server. This server currently has Failover installed. Are there any best practices that we should follow?

I've configured a Call handler (CH) which goes to VM if busy no answer, now the number after four rings goes busy, if you dial it through the CH or directly it rings busy after four rings. I changed the number and it worked over the weekend - now nei...

I've have Exchange configured for mixed mode in my Unity implementation and I have no need for it to be running mixed mode as all my exchange servers are Exchange 2000. I know how to make the change but I want to know how risky of a change it is to ...

I moved a few subscribers from one Unity server to another (they are networked) at another location via GSM, but now the MWI doesn't work. I looked at the Port Monitor and the MWI is trying to be sent. Can anyone give me a clue as to what needs to h...

I need to restrict transfers to a specific block of numbers in Unity. (example: 832-1000 through 832-1399)These are the only numbers which a caller should be able to transfer to from an auto attendant or voicemail. This does not include numbers whi...

I just made the discovery that the new Unity Platform configuration CDs use ghost to install Windows 2003, and subsequently create the same Security IDs on all systems built using said CDs. This is not an issue for a stand alone configuration but is ...