Unified Communications Infrastructure

In any of the conversation styles can you configure the messages let you know how many voicemails there are and as you go through them it will say let you know what number of how many..ie You have 15 messages and as you go through and you are on numb...

When installing SQL on a Unity failover server, does the Unity setup app cripple the admin tools? SQL is running fine, but I can't get enterprise manager to work, and the "service manager" app starts then immediately stops. I can connect to SQL fro...

I put my MPX 1.2 License on a USB drive how do I browse to the USB drive to upload the file, if it can't be done that way how do you suggest that I upload the File...My main problem I don't know whic directory to find USB drive were I've place the L...

My cust is running Unity 4.0.4 with CCM 4.1.2, sometimes MWI works sometimes not, to solve this they have to delete the mailbox and re-enable it. This works on different users and is very intermittent. Can anyone advise please?

Situation :-we are facing a problem with FXO ports,We are using vic2-4FX0 with 2801 router (CCME).When we execute cisco IVR script (its-CISCO.2.0.1.0.tcl) for incoming call legs (for my company PSTN number) , its work fine. but when external user fro...

I have seen this article in many posts but it won't work in my seneriohttp://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a00802ab979.shtml It says Note: This option is only possible if the E.164 address is not already used f...

We have just received new 7906G phones. The device type does not show up in my phone type drop down menu when I try to add it. I am running 4.1.(3)sr2. Will upgrading to device package 4.1(43) solve this problem? I was told to also upgrade to 4.1.(3)...

i am looking to see how i can change the unity "synch interval" under the enterprise mgr..i was told by tac that u can read this value under the dc/gc tool but to modify u need to use the enterprise mgr....any idea's ..onsite and in a bind :-) thnx!...

Hi, i am installing a cluster of callmanager 5.1 version. I succesfully ask for the publisher license on www.cisco.com/go/license but when i wanted to ask for the subscriber license on the same web page it still ask for the publisher MAC ADDRESS. Whe...

I'm working the CUPS 1.0.3 deployment guide and get a problem on page 21, step 8.in step6-h, I left the default certificate template to 'Administrator' and got the following error when I upload,"The file cannot be uploaded because of the error: CSR S...

We have a unified messaging environment where we have Unity 4.0 forward messages to exchange 2003. The issue we have is playback of the .wav file voicemails are very low volume. All the volume controls on the system are set at max and playback is low...

We have a customer who wants for the AA to ring the receptionist first during business hours, then fallback to the menu if she is busy or does not answer. I tried the following config in CUE:ccn subsystem sip transfer-mode attended!Which seems to wo...