Hi When I try to add a pre-recorded greeting to my Call Handler using the Media master, it takes it, I can play it, but when I save it, It is not saved, it is gone.Is this a Java problem???Joel
A few weeks ago, I had to rebuild a CCM 4.1 Subscriber. I used the same IP, but changed the name. Everything works nicely, but I see DCDirectory errors in Event Viewer on the Publisher indicating it's still trying to connect to a Subscriber of that...
Hello! Going to run an upgrade tonight and just realized the client is running viewmail. Does anyone know if if I upgrade the Unity server from 4.05 to 4.2.1, will the viewmail client *Not* in the morning with the new Unity server upgrade? Or will...
I need to run a series of reports to validate configuration. Can someone tell me how the schedule is tied to a user and subscriber template. I do not see ScheduleObjectID listed in the fields. Also can someone point me to the convertion for the timez...
using VMO 4.2.2 or 5.0.1 the play button does not appear to work if the device is set to playback on the PC. it can play back on the phone, or in Windows media player by double clicking on the wav file. Codec used is G.711. we are using Outlook 20...
Hello. I have a particular call handler on an active 9am-4pm schedule. We have an upcoming event where on a particular Sat the call handler needs open hours until 8pm. I created another handler that goes until 8pm/Sat (along with open until 430pm ...
Hey,whats the difference with these two systems, generally speaking. im seeing that both can be intergrated with Exchange to receive both voice and email messages....
Hi,How renaming a domino account affects unity.I'v already read answer to this question for Exchange but what about Domino/DUCS ?Thanks for your answerRegards
If i have a call scheduled between 9 am to 10 am. Is there a timer that will release the ports if no one calls into the conference? Or are the ports reserved for the entire hour? Can i call into the meeting at 9:45 and still have the ports reserved f...
I want to use CUPC as a softphone only at this point. I have plans to get the Presence server at some point but not yet. I have configured the CUPC device as a phone in CCM and associated it with a user. When I open up CUPC and try to login I put ...
I need a help regarding the Unity, Suppose if I want to retrieve my Voice mail From Outside (i.e) I have a VM at my Office IP Phone but I am not in Office, I Want to retriece my VM from PSTN by dialing Voice Mail Pilot or xyz... Is it Possible ? if y...
Unity Connection 1.2: When in the admin page for a user or call handler, the media master throws the following error when playback or record button is used:"The server localhost reports Code 1Unknown error"Recording using the Media Master while runni...
After creating a directory handler for a small group of 20, there happens to be unique names, so using the first name ONLY is adequate. However, the greeting states to "Spell the first and last name". Is there a way to change it, to simply state "S...
