Unified Communications Infrastructure

Hi,I need a help regarding the Unity Connection, Suppose if I want to retrieve my Voice mail From Outside (i.e) I have a VM at my Office IP Phone but I am not in Office, I Want to retriece my VM from PSTN by dialing DID . I got the info for Unity but...

Hello,Im having 1 user report that every now and then he either get's a call or a voicemail that has 1 beep then disconnects. Any idea's? My first step is going through CDR's to see if i can find where the call originated from. any help would be appr...

Is there a way in Unity Connections, so when a outside caller calls in and it asks to enter extension to dial, that they can enter any extension on call manager and it goes fine, without having to add a call handler, etc to unity with the extension.A...

Dear All, i want to know where Class A,B, C .. like that is also avalable in IPv6 (Like IPv4), if yes what is that range, if not how it will be divided, I know Subnetting in IPv4, like that Ipv6 also having or not, if anybody having that Documents p...

Main # pointed to CTI RTPT which is CFWD ALL to VM pilot #. Routing rule for forwarded calls to point calls to Call Handler Greeting for Main #....Greeting gives callers choices to press 1, for Joe Smith, press 2, for John Jones and so on?.Up to thi...

I will be converting a 4.2 non failover unit to a 4.2 primary with failover, I need some guidance in making this happen, any things I should be aware first prior to doing this? any advise is much appreciate especially guides... :)

Hi When I try to add a pre-recorded greeting to my Call Handler using the Media master, it takes it, I can play it, but when I save it, It is not saved, it is gone.Is this a Java problem???Joel

A few weeks ago, I had to rebuild a CCM 4.1 Subscriber. I used the same IP, but changed the name. Everything works nicely, but I see DCDirectory errors in Event Viewer on the Publisher indicating it's still trying to connect to a Subscriber of that...

Hello! Going to run an upgrade tonight and just realized the client is running viewmail. Does anyone know if if I upgrade the Unity server from 4.05 to 4.2.1, will the viewmail client *Not* in the morning with the new Unity server upgrade? Or will...

I need to run a series of reports to validate configuration. Can someone tell me how the schedule is tied to a user and subscriber template. I do not see ScheduleObjectID listed in the fields. Also can someone point me to the convertion for the timez...

using VMO 4.2.2 or 5.0.1 the play button does not appear to work if the device is set to playback on the PC. it can play back on the phone, or in Windows media player by double clicking on the wav file. Codec used is G.711. we are using Outlook 20...

Hello. I have a particular call handler on an active 9am-4pm schedule. We have an upcoming event where on a particular Sat the call handler needs open hours until 8pm. I created another handler that goes until 8pm/Sat (along with open until 430pm ...

Is there a way to disable the Broadcast admin in Unity.

Hey,whats the difference with these two systems, generally speaking. im seeing that both can be intergrated with Exchange to receive both voice and email messages....