Unified Communications Infrastructure

I have Unity 4.2 and I want to configure the AA . I want to be able to ask the caller to enter the require extension directly "as number" but the handeler "directory handler " allows you only to enter the name "first and last name".any help or Idea h...

HiI have recently installed my first Cisco Meeting Place web server. The web page is displayed correctly but I can't log to the Administration page. It says invalid user ID or passwordDose any one knows what is the default user ID and password that i...

Hello,I have a customer that has Unity 4.1 and wants documentation that the Domain Controller in a Windows 2003 domain can run Windows 2003 Service Pack 1. I can easily find the documentation that states the OS the Unity runs on will support service...

One of our customers has CallManager 4.0 and Unity 4.0 installed at their head office which currently only supports users at their HO. They want to extend this solution to meet the following requirement.- They have around 200 retail stores - They als...

Can anybody say me if a bluetooth headset works well with Cisco IP Communicator?.Thanks.

Hello,I am trying to get Unity to send my cell a text whenever I have voice mail. In Unity under the user/Message notifications I am using Text Pager 1.I have tried several different emails, phone numbers ect in both the To: (E-mail address) and the...

We're using Unity 4.0 Build 4.0(5). When the users login mailbox, they will hear several options to key in. Normally, to change message notification, users need to press 4 -> 2 -> 1. However, we would like to disable this feature. How to delete the t...

Customer has the following call flow:Call comes in on PRI to Callmanager (version 3.3(3)). Call is sent to call handler in Unity (version 4.0(3)). This is setup as the main auto attendant. Caller has option to press 4 to get to third party applicati...

Hi,Hopefully a simple question... how can I tell if I have got Unity UM or Unity VM?Thanks,Steve

Hi AllI have CallManager 4.2(3) and Unity 4.2 Voicemail. There are some users who need the added functionality of UM. I don't want to upgrade all the Voicemail users, that would be too expensive. I was looking to provide a second Unity server running...

I setup MWI on and off in Call manager 4.1 and Unity 4.2(1)- and I have tested it on the sets by dialing both numbers - the lights go on and off as they are supposed to. However, when I leave a message on a subscribers phone - the MWI light does not ...

I am helping a colleage in a remote city that is installing a VM only Unity 4.2. He says the platform configuration disk loaded 2003 on the server. If this is right this would be the first I have seen like this. Is this what is shipping now?If so do ...

Currently, our customer uses a script based on the AD DL ownership of the Unity user account to determine what Unity and CCM server a user is on in order to be able to push the URLS of the CCM and Unity webpages to the desktop (so the users dont have...