Unified Communications Infrastructure

Has anyone done an integration with Unity and a Siemens Hicom with the PIMG box? I've got one setup and am having some problems with the MWI, everything else is working properly. The PIMG is receiving a "SNW: Device not available" when it tries to do...

Hello - Quick Question - I am installing a lab unity primary, failover and exchange server. I can't have the server to build as the exchange one until tomorrow. I am at the point on the unity servers between loading SQL and Exchange. Since I can'...

Unity 4.0.4sr1 no ES, Exchange 2003, Windows 2003 no SP. Unity and Exchange in the same location, different VLAN but same location, only 1 NIC enabled.When I leave a VM, MWI delay is approximatly 12-15 minutes, always, for all users.I have check the ...

Hi,Has anyone had issue with Unity 4.05 and offbox exchange where it works fine for a few days and once a week or so unity loses connection to exchange? Rebooting exchange server fixes issue, and at time of problem the exchange server is unresponsive...

Upon launch, I am unable to type anything in the "Backup Source Location"If I select browse and choose any directory with a valid backup it locks up the entire application and I am unable to restore.I am running w2k server, sp4, and unity 4.0(3) - if...

HI405. Notification calls my cell and ask to enter an ID, which I do. Next, it goes to opening greeting. Shouldn't it go to "sign in" Is this WAD or no?Thanks

Hi405. Can UTIM support the following setup?One CM cluster but when you add the servers you have:sub - CM cluster 1sub - CM cluster 2In the traditional setup base on white paperhttp://www.cisco.com/univercd/cc/td/doc/product/voice/c_unity/whitpapr/cl...

Hi,we have a customer migrating from Avaya UM to Unity UM. They wish to do some testing with Unity before the cutover to Unity. They have concerns about the two systems working alongside eachother - particularly on the client side, i.e VMO. Does anyo...

Is there a law (Sarbanes-Oxley?)requiring public companies to reproduce backed up voicemail messages? I was told by a customer a while ago that if you do back your voicemail messages, you must be able to reproduce those messages for a period of up to...

Has anyone else noticed that Unity 4.0.5 installation guide no longer includes forestprep and domainprep? Is this on purpose? If so, how do you get it to work with Exchange2000?

Customer has 4 Unity servers at different locations, all running Unity 4.0(5). Each Unity server has its own Partner Exch2K3 server, local to itself. All servers are in one common AD environment, and are setup for Unified Messaging.We enabled Digit...

Here's a good one.When a subscriber dials another subscriber and is diverted to the Unity, he hears the message of the subscriber he called. However, when the message is complete, there is a long (20+ second) delay before the "start recording" tone i...

Hi all!Is there a way to get some reports per extension on Unity 4.0(3). the info needed would be total number of inbound calls per day for a specified extension, same for outbound calls, and let's say the average lenght of time for the calls....Than...

Hello AllI am trying to get a couple features to work from the TUI (Unity 4.04), please let me know if you have any ideas or work arounds:1. After listening to a message, listen to a list of all the recipients.2. Reply to a message sender from the ...

Unity 4.1.1 with UM:Unity offers a wide variety of notification devices; there's something like 10 different options of phone, text pager, home phone, etc, etc. I'd like to restrict the choices to just a few.How can I remove SMS (SMPP), Phone 6, Pho...