Unified Communications Infrastructure

I have a problem with the Unity Failover wizard. When I tried to use the account "unitymsgstoresvc" for failover account, it always complained that a required privilege is not held by the client(0x522). I checked the "unitymsgstoresvc" account, it do...

Several times a day, I get an error message in the application logs indicating that the Unity server (4.0(5)) has lost connectivity to the Exchange Partner server. It appears to wait the 300 seconds and retry. I have never seen the retry not work. ...

Where does one look to find the TSP version a Unity box is running?Thanks, Glenn

Is it possible to have a user login to their Unity Mailbox without entering password without having to leave the password blank?Nortel has a feature called "auto logon" that does not prompt for a password if the user is calling from their own extensi...

How do I customize Unity UM 4.0(5) so that when I press the message button on the phone, the following sequence happen:1. Unity list the number of new messages, and start playing messages.2. After each message Unity prompts for user to press 1 for sa...

Can I use DiRT and export my build 4.0(2) Unity and import into my new build 4.0(4) server? We are UM with Exchange 2003 off box. The old 4.0(2) build is running on a ICS7750 and the new is on and MCS 7825. If Not Dirt, then how can I move off the IC...

I have a unity express box with callmanger (not ccm express) when I go into srst mode all of my options are not available. In oarticular I cannot press option 2 to redirect a number

Hi EverybodyI don't know if I'm missing something really obvious;Unity Voice Mail ports register into CCM. Nevertheless, when I call any of these port from a phone registrered into CCM, there is not answer from Unity (no default or any other greeting...

Hi -Our support vendor advises that we need to order (1) part number UNITY-UM-USR-E, a costed item, for each server that will participate in license pooling. I know that part number UNITY-LIC-POOL, is a no cost item. I would like confirmation of th...

Since the Dialogic 240pci T1 card will no longer be supported due to Windows 2003, what is the replacement card that will handle T1 circuits?

Recently reinstalled 2nd unity server as member server of existing uniyt domain. 1st server is the DC and located at different site. When, I looked at event viewer, I'm getting ExchangeSA error as below. Microsoft Exchange System Attendant failed to ...

Dear all,I tried to install an additional DC/GC in my testing 4.0(5) UM environment and then shut down the original DC/GC. It seems can delete the voicemail successfully but cannot deliver the voicemail to exchange after leaving the message. Could an...

I have two lines on a 7940. What should the settings be in CM and Unity Express? I want to have the first line be primary (6423). I also want the second line to go to Voice Mail when not answered or busy. This all works right now, except that the...