We are running CCM 4 and Unity 4And will be moving are Nortel phones off Mermail to UnityWill will be installing PIMG for NortelMy question is on the intergration to Unity does the PIMG have to be listed first?SO remove CCM add PIMG then add CCMor j...
We received a new MCS-7825-H1-ECS1, and are following page 4-3 in the Unity 4.0(5) Installation Guide with Exchange 2003. Customer is providing Server 2003 media per page 4-4.Cisco provided the HP Proliant Essentials Foundation Pack 7.3 in the box, ...
I have Unity 4.0(4)Domino for Lotus environment. When I attempt to create a distribution list from the SA page I get an unknown error for windows explorer 8000FFFF. When I view the event log the aplications error says that I don't have the proper p...
I am running Unity 4.0 4 with Domino for unified messaging. The situation started when one user could not access VM through the TUI, kept getting pswd invalid. I attempted to reset pswd from SA page but change isn't saving. Have tested multiple user ...
we've used the 246 to 4.x data export tool to upgrade from 246 to 4.x. We have done 2 sites succesfully but unfortunetly on this 3rd site the import is just sitting there for the last hour on synchronising database - the other sites only took a few ...
How can I move the exchange 5.5 server with unity (unified messaging) 3.1.6?I should move the message store from one exchange 5.5 server to an other exchange 5.5. Is there an documentation available?
We are experiencing caller getting cut off while leaving a message. The system cut them off before the complte their message. Is their someway to turn off the message pause tigger. I know if a caller pauses to long it will cut you off.
Hi,Is there any way of having a backup Server for Unity (synchronizing all mailboxes information)?In case of disaster is it possible to have the backup server granting all communications in Unity?Many Thanks
I am using CCM3.3(5) with Unity 4.0(5) MS Exchange.I had Unity failover setup and worked fine. but I can't get the MWI on/off work. The phone is able to dial the MWI extension, I opened the port statu monitor and refresh the MWI status, I can see the...
I'm having an issue when I call into a person's DID number from the PSTN and record a message longer than 40 seconds the audio is getting cut off approximately at the 40 second mark. If I call internally from an ip phone the recording doesn't get cu...
Unity 4.0(5) Unified MessagingI have run into messages several times that do not contain audio. The player bar in Outlook indicates that the message is 30 - 40 seconds long, but when you play it, you get silence. When you open the WAV attachment, Win...
HIWe will be migrating from legacy phone/vm to cm413/unity405 and at the same time moving to another facility, and must use a new range of DIDsDuring the phase migration, users will still have old DID and fortunately we will be staging and can curren...
Been trying to find a definitive answer but with no luck. Currently running Unity 3.1(5) and will be shortly upgrading to 4.1. Will also be upgrading to CCM 4.1. Does anybody know or have experience of an HP Openview Agent running on the above platfo...
How do you disable the 'beep beep' from Call Manager when a user puts you on hold. I was told there is something you can disable in either CM or the database. We are running CCM 4.1.2 SR1
