Hi guys, I've been trying to accomplish something that i though would pretty basic but i'm running into several issues. The requirement is such: If the user is not answering at his ext, the call should go to an IVR which will give the caller an opt...
Solution is requested for following problem.Connectivity Scenario:VoIP Phone (c7821) --> CUCM (11.5) --> SIP Gateway Router (3945) --> ITSPProblem Statement:We are unable to send call input after a call is connected to a remote IVR (outbound calls);...
Someone has forwarded their phone to a non display analog phone. Other than asking the caller what number they dialed, how can i determine the extension number of the phone that is forwarded to the analog phone?
Hello, I have a need to advertise one calling number when dialing outside the building/customers and the billing telephone number when dialing 911. My question is, is it possible to have an External Phone Number Mask on your directory number be ove...
Quick question. I have a phone configured with two lines, each is configured for a different hunt group. They work fine, but HLOG seems to log the user into both or neither. Is there a way to control it so that they can be logged into one but not ...
Dear Community, We have Cisco MCS 7800 server which is 10 years old and started to malfunction so i want to do restore on another server but we don't have working CUCM 7.1.3 20000-2 image. As i see in order to do backup and restore image versions has...
Hi everyone !!!We have a CUCM BE6000 ver 10.5.1.10000-7 running good for more than six months.We have installed and configured a new Informacast ver 11.0.2 virtual server. And we completed CUCM- Informacast integration (including proper multicast ro...
Hi, I have BE6K with ESXi 5.5. I want to upgrade it to ESXi 6.5. This upgrade is free? My question is what will happen to licenses? I don't have smatrnet. How should I proceed without wasting the licenses. BRAbdul Karim
Hi everyone, I didn't find anything about this error in Prime.Every time I want to provision a new user I have this error. This happened after Advanced trial licensed expired.From what I understood, Prime is free so long as you stay in Standard mode,...
Dear Team, I am upgrading a Cisco unity connection cluster from 11.5(1) to version 12, as per the upgrade guide, I installed the new version on the primary server, I did not use the boot automatically to switch version when the installation of the n...
There is a WebEX unit having issue calling external meeting room in our corporate network. It works fine if make and receive calls internally. This has never worked before externally.I noticed that there is a proxy IP address 101.178.102.4 under the ...
Hello, I am trying to auto populate the advanced settings during installation, mainly these two areas..Select your account type: Cisco Communication Manager 9 or later and Use the following Server: . see image attachedi tried something like this, but...
Hello, I have Cisco PLM ver 10.x that i have to change IP address, i need to know what will happen as soon i change IP address? do i have to rehost license file? please keep in mind I do not have Smart support from Cisco but my license are purchased ...
Hi,I want to confirm ii this bug https://quickview.cloudapps.cisco.com/quickview/bug/CSCuq79438is fixed in our CUCM version or not?Our CUCM version is System version: 10.5.2.14901-1
My apologies if there is an obvious answer to this question, but I'm being asked if there is a way to determine who (by user or device) checked voice mail for a voice mail box associated with a hunt group. I was unable to find anything in Cisco Unity...
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