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Forum Posts

Resolved! External Phone Number Mask

Hello, I have a need to advertise one calling number when dialing outside the building/customers and the billing telephone number when dialing 911.   My question is, is it possible to have an External Phone Number Mask on your directory number be ove...

Tony C by Beginner
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Prime Collaboration Provisionning - Failed to create IM instances for Line and DN

Hi everyone, I didn't find anything about this error in Prime.Every time I want to provision a new user I have this error. This happened after Advanced trial licensed expired.From what I understood, Prime is free so long as you stay in Standard mode,...

Unable to start the upgrade in the secondary node of Cisco Unity Connection Cluster

 Dear Team, I am upgrading a Cisco unity connection cluster from 11.5(1) to version 12, as per the upgrade guide, I installed the new version on the primary server, I did not use the boot automatically to switch version when the installation of the n...