Unified Communications Infrastructure

Hi   We are experiencing a high cpu usage on IM&P. It happens like once every week, but it is on 100% percent usage about during an hour or an hour and a half. During this period of time, we experience bad performance on jabber. Here are (attached on...

Hi,   Currently we have CUCM and Unity Connection 9.x on Virtual and covered with support contract SWSS. How should we do the migration of CUCM and Unity Connection from 9.x to 12.x? Should we go through the PUT? As this goes now with Smart Licensing...

Hi I need to know if the IX5000 TP unit's firmware can be upgraded via a 3rd Party TFTP Server, or is using the CUCM TFTP the only way of upgrading the Unit.   Thanx in advance

Hi Guys   i have 2 Independent CUCM   CUCM-1 192.168.100.100   CUCM-2 192.168.100.101   I need to designate CUCM-2 as Subscriber , what i have done is on CUCM-1 , i have added CUCM-2 as Subscriber but still dont show up as Pub/sub   what steps i miss...

Hello everyone I'm sorry if my question was so poor. I'm quite new to these voices technology. So I need an exact understanding about this. What is the difference between trunk and a gateway (voice gateway)? when should I use them?  My topology is : ...

greetingsI am trying to configure my "IMP Server" but when I add all the data that a loop gives between verifying Connectivity Validation, verifying CUCM validation and Verifying security configurationI have not added DNS , add the IMP server data in...

Hi I’d like to find out if there is a way on Jabber to have ‘Use my computer for calls’ set on all PC’s a user might log into? We have an exec who moves between PC’s and he has to select this every time he moves to the other PC to get calls coming in...

HelloWe lost the CUCM Pub, CUC Pub and the CUPS 8.6 publisher due to hardware failure and managed to get it rebuild and uploaded the licenses as well. We managed to restore both CUCM and CUC using the subscriber database using the Cisco recommended p...

Buenas Tardes a todos, tengo dudas de como solicitar la licencia LIC-TP-10X-ROOM, aparentemente el TOP Level SKU es el R-UCL-UCM-LIC-K9. De hecho puedo ubicar la licencia dentro de la opción "CUCM Video and Telepresence User Licencing"e inclusive pue...

I did the call forwarding on my desk phone , now when i receive a forwarded call its not showing the caller id number , it shows that a mixed number between the original number ( last 4 digits) and the desk phone (first 4 digits).   i want just the o...

Hi community,   is there a way to search for incoming anonymous calls in CUCM CDR search?   I've tryed "null" "anonymous" "unknown" also with different wildcards but I'm just able to find the calls if I search for the destination number. Is there any...

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