Unified Communications Infrastructure

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Resolved! Stereo audio codec for video conferencing device MX300

We have MX300 G2 which is registered on call manager which is configured to use g729 to call inter-site.As per MX300 datasheet it does support 20KHz stereo audio feature. But I have tried call manager region with all possible codec that is available ...

Add Personal Directory to the Directory button on 7965/7975 phones

How do I add a "Personal Directory" under the "Corporate Directory" in the Directories button on a 79XX series phone, using CUCM 10.x?  I already know how to create a Personal Directory as an IP Service, but I’d rather add it under the Directory butt...

Resolved! CUCM 8 Diagnostic Tool?: Can't add Billing Application Server.

In attempting to add a Call Manager Billing Application Server (Serviceability ==> Tools ==> CDR Management), the process ends end in error.  Is there a Call Manager function that might tell me where in the process this attempt fails?  Is RTMT that o...

Dan Rufer by Beginner
  • 4 replies
  • 0 Helpful votes

call not accept when click answer in attendant console

I installed CUEAC and can sync with callmanager. When call to DDI, call status show in queue in attendant console but cannot click answer the call. When I try right click on that call, answer show in black but when I click on it, nothing happen and c...