Unified Communications Infrastructure

              we migrated from unity 7.02 to unity connection 8.62a. Our SMPP provider however is complaining however that the tcp sessions are being kept open to their sms gateway since we migrated . No issues before , each session was opened up and...

Hi Expert I have a router 2921 with cue 8.6.6 integrated with CUCM 8.6. My issue is when an incoming calls come to the router from PSTN the AA is playing the welcome message when i try to enter any extension register in cucm is not accepting the dtmf...

Hi     CUCM 5.1.3 having direct installation or we need install 5.1.1 then need do patch upgradation to 5.1.3.      If 5.1.3 having direct installation means can any one share those download URL please.

Hi allWe have a client who uses WebEx Connect 7.7.1 as part of their corporate systems.A user managed to make a mess of his windows install which we have mostly recovered. However when we try to install the WebEx Connect client it insists that it is ...

Hi,anyone knows if i can see in any log (CM, phone) and know if call drops in a cisco 7925G wifi with coverage reason. I supouse that the problem is that but i need to explain customer.The enviroment is Call manager 8.thanks Anna.

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HiDoes someone knows when the new Locales (besides JP) are coming out?Thanks in advance

Hello,is it possible to connect to Cisco Unified Enterprise Attendant console server 9.1 from AC Client 1.4 ?AC client 9.1.1 not such cute from customer point of view.Thanks in advance,with best regards

The Cisco Unity "Connection Conversation Manager" service getting stopped automatically. Sometimes we restart the Unity Connection server and sometimes we start the service manually. It works fine for few days and after that the same problem reoccurs...

Customer has “Basic Messaging” that have already been migrated to Unity 9.x/ELM along with 3528 DLUs in CUCM 8.6. What is the best approach to migrating these given they already have standalone messaging licensees?Is there a guide that can help to as...