Unified Communications Infrastructure

I have a Unity Connection 9.1I want to set up an Textbased Emailnotification which informs the enduser about the voicemail details: caller number, time, voicemail count...In addition to that I want the Voicemail as attachment in the email.At the mome...

Hi All,I have just created a new 10.0.0.97023-5 Call Manager for our in house dev testing in which one of the area's we focus on is AXL Connections. However I have just noticed that although the service claims to be up and running when browsing to ht...

L-cuwl-addon-stdk9 is the only part number that seems to be close but not specifically for rel 9?Ordering guide is not helpful.  Any help would be appreciated.

Hi Community, we have an issue with call pickup depend in busy trigger w/ sip phones 8961-All 8961 Sip Phones have busy trigger set to 1 and max. call set to 4. no pickup possible. during a call when we press blf or pickup button get busy tone.If we ...

Hi Expert,We're about the upgrade our existing UCCX 7.0.1 to the lastest 9.0.2. The upgrade should be fine. We're thinking a better approach to test the UCCX/CAD/CSD before we swing over. What i can think off is the call to the CTI RP, from there the...

Hello all,One of our customer wants to upgrade unified communications 8.6 from MCS to UCS 9.1.Customer has one HQ & two branches. In HQ they have following servers:1 cucm cluster + unity connection & presence, UCCX & few servers into the remote branc...

I am getting message when I click on Multisite Manager within CCA"Multisite Manager was not able to retrieve the current configurationPlease make sure that device descovery has completed and then press Cancel below and restart Multisite ManagerIf the...

Is there any way of getting someone's Presence Status (i.e. in a meeting, on a call, busy, away etc.) to be reflected into Unity Connection so if someone who calls that person is forwarded to voicemail they can be provided with specific information o...

        i'm running cme 4.0 on a 2620 xm. using fxs/fxo ports for pstn and analog phones and 3550 switch for 7940 phn connections.  it's worked perfectly for 8 months.  when not in use it's powered down.  after powering up the last few times i get a ...

Currently, our 6945 phones has the Backlight coming on at 7:30am and it stays on all day. I am trying to get it to only come on when active and turn off after 2 minutes of inactivity. We have over 1100 phones. Is there a way to change this globally f...

hi,I have configured cisco unity for after hours calls. It is like after 5 pm every day the call should go to the voicemail box for the the operator phone. But this getting disconnected every time after this welcome messge is played. it is not going ...