Unified Communications Infrastructure

I've been tasked to setup Client Matter Codes for our office, it's going to be used on dept basis, so not everyone will be using it right now, so instead of setting up on the 9.@ route pattern I have in place, I wanted to create a dial 8.@ route patt...

Hello,A user with only Cucilync (no desk phone) has an issue : sometime, he doesn't have the small windows to answer on his pc. Cucilync seems to be well setup, no problem to log on.Many thanks for your help.

Hello,I'm trying to change a called number to show up on the phone calling it as a name and not the actual dialed number. Anyone know how to do that, I can't seem to figure it out?

I have a customer  (Customer A) that recently purchased another one of my customers (Customber B).Both Customer A and Customer B have their seperate Cisco Voice environments. Each has thier own cmpub, cmsub, cups, unity, ipcc, and Customer A has ARC ...

can anyone explain the process of Binding two files. I downloaded Presence 7.0. I bind the two files part 1 and part two (copying the binding statement directly from cisco Doumentation). The Process completes successfully. The oringinal Part 1 of 2 f...

I know this question has been asked a but of different ways but there always seems to be a slight different from what I need.I have 2 Security System devices that run into some ATAs. The ATA are registered to my CUCM 9. Heres what I want.I have a mai...

Dear Colleagues,I have to implement some Openstage IP phones (as a 3rd party SIP phone) under our CUCM v9 and I need an advice.The registration was success, and the call forwarding as well, but I stucked to implement couple calling features. After so...

Hi All Building a fairly rudimentary internal system for monitoring on/off hook & hlog w/CM7. I've managed to obtain HLOG status via AXL however I`m struggling to find where I can obtain the on/off hook status - can anyone point me in the right direc...

Tengom un equipo UC560,  con las licencias default para 22 usuarios (extensiones)  y compre 5 paquetes de licencias, las cuales contiene  8 licencias cada paquete, en este caso seria 40 extensiones mas para tener 62 extensiones en total, pero al mome...

please I have a telephony-service cme with 9.1 and I need to integrate to a CUE 8.6. But I get the following error (attach)any ideas or suggestions? plz