Unified Communications Infrastructure

HiI have configured inforaCast Paging and my network for multicasting. I test my multicasting by using the igmp join-group x.x.x.x and was able to ping the multicast ip address from the subnet of the multicast source.When i page, all the ip phones in...

HiCan you please tell us the part codes to be used for migrating unity connection 2.x/7.x users to 9.1. I have read the Cisco ordering guide and tried to configure the same in CCW, however the part codes and their descriptions are different and leadi...

We are having issue deleting a user from Unity Connection 8.5.1We tried the command line to remove the user, no go. We also installed the CUC Clean Inconsistency 1.2 and that to did not remove it.We then tried BulkUserDelete tool and the initiial sea...

I have a customer with Unity Connection 8.6 running on a 7825I5 Publisher. Now he wants to set up HA with a UCS-C220 as Unity Connection Subscriber. Are there any concerns about this installation or isn't it a problem to run one MCS (Publisher) and o...

I have 2 branch routers ( R1 & R2)  . In order to support resilient (HA) inbound model  I have one SIP trunk (MPLS + SIP )terminating on R1 and on PRI terminating on R2. What option i have in order to make   R2 as SRST incase of outage like   MPLS is...

I am setting up an AA for one site in our district.  I created a CTI route point in CUCM to point x80010 with call forward all to CUC.  I recorded a standard and a closed greeting.  While listening to this recordings if I dial a known working extensi...

Hey guys...I'm trying to get some answers on what we need for  licenses but I'm only getting bits and pieces of answers from Cisco TAC,  so I'm hoping someone can help clarify what I know so far. Here's what we are trying to accomplish: We  currently...

Hi,we have a call manager 4.2 version and now there are 50 MSN numbers purchased for the extensions. I have created translation patterns and inbound calls to the MSN numbers are directly coming on to the extension. But when an outbound call is made f...

I am upgrading and migrating our Unity Connection to a new virtual platform.  Our business wants to fully test the upgraded system before we go live which means I have to have a week where both systems are up, but I'll only point CUCM to the old unti...

We are unable to do the PSTN conference more than 5 ,and Voice conference more than 7 When try to add next participant some times the originator will disconnect or not able to add the participant We are using the PVDM3-64 , In CUCM service parameters...

CUCM 9.1 system using 8945 phones.  I built a custom phone service to facilitate Extension Mobility login.  Because the system is AD/LDAP integrated, I created a menu that let's the user select their username from a list.  So the service points to a ...

Hello,Unity connection: 8.6.2.23900-10Unified Messaging with Office 365 / auto-discoveryI am getting following core dumps and voice-mail to e-mail stopped. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++At Wed Aug 28 17:45:46 EDT 20...