Unified Communications Infrastructure

I am upgrading my unity 5 to Unity Connection 9.1 and I want to enable LDAP integration with my users but I need to import the users messages.  our previous system has an alias that is not the correct information for LDAP integration.  I have tried B...

Dears,I need your help i have been configured my exchange um server and call manager as the following topic http://www.microsoft.com/en-us/download/details.aspx?id=13591 but when i tried to dial exchange polit number i got busy tone.

Hi AllI'm working on a CUPS upgrade from CUPS 8.6.3 to CUCM iM/presence 9.1.1bBeing in version 8.6.3, I need to do a refresh upgrade and this procedure is pretty similar to Fresh install.Instead do the upgrade, I would like to do a fresh install usin...

Hi,I know Unity Connection is already end of support, but I have a customer still using that version.The security certificate has been expired, my question is how do I regenerate this certificate? Unity conn still works fine except for the media mast...

                   Dear sir/ma,please i need the part number for the below:Cisco MCS 7890I think it's end of life but what is the replacement product.thanks.brkuku

I swapped out a 7945 with a 7965.   I set the proper attendant console user and password, and selected the MAC address for the new phone but I still get an error message as followsYour administrator must associate the phone with a valid application u...

How do you disable a mailbox in cisco Unity connection administration 8.6.2.2?The cisco documents that I googled up with are outdated.ex.  I just want to disable an individual mailbox so that no new messages can be left for the individual and the ind...

Hi Dear,Could you please someone explain this, what does  Enforce Maximum Login Time mean ?My server setting is default level and maximum login time is 8:00 setting up too. Our problem; When Agent want to login different computer without uncomplate n...

I've come across an interesting issue, and i'm wondering if anyone else here has run into something similar...with only a couple of users, the single-inbox email doesn't show up in their Inbox in Outlook or OWA...BUT--it does show up on their iPhone ...

We started having issues where some users would not be able to get their voice mail into their email inbox.  We came to find out that all of the affected users were on Exchange Databases on the same Exchange server.  If we move those databases over t...

Hello, I have CME (version 7.1) and Grandstream GXP1160Calls, transfer works.I call from outsidevoice register global mode cme source-address 10.114.106.1 port 5060 max-dn 192 max-pool 58 authenticate register time-format 24 date-format D/M/Y no forw...

                   Hello Team, We have procured 2921 with SM-SRE-700-K9 module. But by default it is showing 2 ports in the BOQ as below. Additional licenses can be purchased separately .cucstomer needs  8 ports as per the requirment. <TR style="HEIG...

Hello everybody.There's a client with Cisco Unity Connection 8.5.1.10000-206. After doing a 'utils ntp restart', the following message showed up:Communication is not functioning correctly between the servers in the Cisco Unity Connection cluster. To ...