Hi, I'm using unity 4.0.2 UM license. Can we access voice mail if we call from any PSTN line outside? If yes, the ext that assign to unity voicemail port will be the ext for outside caller to access their voicemail? Pls advise. Thank you very much.
Hi, I'm using unity 4.0.2 UM license. Can we access voice mail if we call from any PSTN line outside? If yes, the ext that assign to unity voicemail port will be the ext for outside caller to access their voicemail? Pls advise. Thank you very much.
When we try to leave a message to a subscriber ( pressing messages button then entering the subscriber extension umber ), we get a voice guidance saying "Sorry OPENING GREETING is busy right now, please leave a message...." . Shouldn't be that instea...
Unity version: 4.03SR1I currently can not Import Exchange users from my desktop browser through WEBSA. There is no error message and it only shows that no records were returned.If I go to the Unity server console I can import exchange users through ...
I have a customer that has Unity 3.15 configured VM only off box. They will be migrating from Exchange 2000 to 2003 is there any issues here that will effect Unity.Thank You
When upgrading Unity 4.0(2) to 4.0(3) with software downloads, do we need a keycode for the CD images?
Some users at new install are getting the VM in their outlook, but unity says that their inbox is empty. What could be causing that?
Hi.I'm am trying to add a Bridge Delivery Location in Unity 4.0(3)sr1, but I am not sure what the Octel Node Serial Number parameter signifies. Does this have to be the actual serial number of the Octel server or Interchange server in my case...or c...
HiI'm looking for a way to eliminate the choppy MoH that the first caller in the supervised transfer queue hears. I thought that the WaitTimeSec registry entry under HKLM\Software\Active Voice\CallTransfer\1.0 would help me but that just increases t...
The only event log application error messages I get are Av_Miu_MC warning message:Extension Mapping: couldn't find any extension mapping files (.exm) in C:\CommServer\IntLib\ExtensionMapping\Calling\. thenAv_Miu_MC warning message:Extension Mapping: ...
Any design or installation concern if integration unity into a clustered exchange either e2k or e2003. One thing I know for sure is that storage has to be external.Thanks
Hello,I am trying to set up an auto-attendant in Unity 3.1.4. I have customized an Opening Greeting Call Handler to direct to a Directory Handler when completed. I don't have the "Gather Caller Information" setting on (it's also set to Transfer to ...
We are running unity 4.03 (VM only, exch 2000). 2 sites live, 2 sites in transition, 3 in waiting.Live sites:1. 1 unity server with offbox message store & DC2. 1 unity server with local message store and offbox DCWe started the deployment using defa...
The AD and Exchange in the production will be migrated to windows 2003 and Exchange 2003. Understood that WIndows 2003 is not supported on Unity server yet. Question here: If as mentioned above, AD is 2003 and Exchange is 2003, unity is running windo...
Folks, I was unable to install unified messaging successfully. I am trying to figure out why. here are some of the issues I faced, would appreciate feedback. 1) After installing windows 2000 and making it part of an existing domain, exchnage 5.5 admi...
We have a UM system, and some users don't want the VM to show up in their outlook inbox. Is there a way to stop that without moving to a VM only system?
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