Voice Systems and Accessories - Small Business

My Company use  BE3000+SPA8800  , and our customers(use Microsoft Lync Phone ) can not dial extension number from PSTN（ it is ok to connect to AA but when type extension number, there is no response）. It seems that  auto-attendant device is not sensi...

What is the secret to MOH sounding good on the cell phone? We have tried the built-in MOH file, tried uploading an MP3 via OfficeManager, and plugged in Muzack via the external port. All sounds good internally, all sound terrible on a cell phone. I h...

We deployed a BE3000 about a year and a half ago. Had a fair share of problems, but thankfully got most sorted out after a while.One problem that has persisted is what could be described as a 'phantom dialtone'. Most often experienced first thing in ...

Can a page be sent to all the idle phones at a site?  Ideally, the customer would like to use phones to broadcast a page throughout a facility. What are the options on a BE3K?*Partner Question*

I have a question regarding the delay from dialing a number till the dialed phone starts ringing. If i dial through the analog phone connected to my SPA3102 the dialed phone rings 3 sends later in comparison with dialing from phone when its directly ...

Hey, Is there a place where we can download more ringtones for the UC500 in raw format?Like the oldschool cisco CTU rings from CallManager etc..?

I have two SPA414G IP Phones with screen displaying “S.O.S. – Phone In Recovery Mode”I did follow the procedure to recover SPA514G without any success.I did notice on the Configuration Upgrade that Software Version is 7.5.1tec. (see attached picture)...

Hi!We are deploying SPA504g/SPA514g as our main business solution and we are having problems only with the SPA514g. They reboot 3-4 times a day, hangs once or twice per week and our clients are getting frustrated about their new solution. We were usi...

Hello,we have 4 SPA504G in our company, they can make and receive calls, but not on the local network.First telephone IP is 172.16.65.1 and second is 172.16.65.2, when I dial 172.16.65.2 as a number it replieswith "Invalid Number".We have another voi...

                   Hello all, can anyone tell me if the BE6k BU supports 2 instances of UCCX on a BE6k?  We have a customer with 40 agents in TX and 15 in CA and they currently have 2 UCCX systems.  They only have 300 users in total and I wanted to m...

Hi,Can anyone tell me if the UC520 running the latest support pack has support for SRTP (over UDP), SRTCP (over TCP) and/or TLS encryption?I would like to encrypt the SIP trunks from the UC500 to our SIP provider.After that I would like to encrypt fr...

Is there a way of updating our SPA502G and SPA508G phones on Linux? The .bin file that I downloaded wouldn't execute and the Windows installer didn't work on Virtual Box- the ip address of the compter being incorrect I think. Ubuntu 12.04.Phones curr...

i am attempting to start the UC520 and it continually reboots itself.On screen:Cisco IOS Software, UC500 Software (UC500-ADVIPSERVICESK9-M), Version 15.1(4)M5, RELEASE SOFTWARE (fc1)Technical Support: http://www.cisco.com/techsupportCopyright (c) 198...