Voice Systems and Accessories - Small Business

Hi all Kindly need your help. I'm gonna deploy BE3000 with 6921-CBE-K9 handset. The problem is my 6921-CBE-K9 will be late on arrival.I have 6921-C-K9 and I know that phone is not bundled with license. The Question is how many license I can get if I ...

We intend to recable our existing office.  The office is split over 3 floors and each floor is dividing up with 3-4 rooms seperated by corriders, kind of a big house.  The server room will be located on the ground floor ad we have approximately 10-15...

Hi, I am planning on using a number of these IP phones at users homes, from where they can connect over the VPN client built into the phone to the ASA 5520, then once connected to the network, they can be configured to work with Asterisk.I have attai...

I'm trying to upgrade my uc320 using this link through wan:http://firmware.ciscosbs.com/CloudAssistedUpgrader.htmlAnd I can see that its trying to upgrade from 2.0.1(8) to 2.0.12(9) with three steps:1. downloading firmware2. upgrading firmware3. rest...

Please excuse the long description but hopefully it will help out.  Anyway I installed a uc320w along with 5 spa504g's in a business.  they have 2 incoming lines using fxo ports 1 and 2.  I did the firmware update first 2.3.2 however with that update...

Hi,I'm looking at a the UC300 as a possible replacement for some asterisk PBXs I support. However, a key feature that I need is the ability to route/block incoming calls based on incoming caller ID. Is it possible to configure the UC300 in such a way...

I have set up AA to play a prompt then transfer to Voice mail. When it transfer to a voicemail there is a default message "Please leave your message after the tone.  When done, hung up or press the pund key".  How do I overwrite this default message,...

Hi, I'm new to the UC320...we have one up and running at a client site now. They're happy with it but need some help with inbound call direction....Here's what they're asking me:Incoming calls should go to auto-attendantWe want to press 0 for a live ...

Hi,I am trying to upgrade the Firmware of my SPA525G2 from 7.5.2 to the latest one, however when I follow the instructions on logging into the Web Interface and click on the Firmware Tab, UI am unable to do so. When I login to the web interface there...

Hi everyone i have a customer that some months ago bought me a UC320W, he uses SPA502G phones and a SPA509G.He asked me to propose a Wireless phone for a mobile user (Main Director CEO), but there's no such phone in the SPA50X family. I found the SPA...

Hi all, I am facing this issue with SPA525G2 on UC560, where I was using it as VPN phone, calls getting connected but voice reaching from one side only.For example , If I'm calling to one extension from 525G2, after connecting the call I can hear th...

SPA122 Voip ATA adapter issue - 1 way audioHi All,Hoping  someone can provide me an 'ah ha' response, followed by a 'you fixed my  problem, Thank You, Thank You, Thank You' response! I'm not a hard core techie, so I'll do my best to explain what I've...

I need to program speed dial extensions/codes for use on my system.Even if that means uploading a spreadsheet via USB stick to each phone, thats fine, but I need to have a list of vendors that I can dial with short codes or extensions.How can I accom...

HI     I have a UC320 unit setup for 18 customers , with spa 512 phone, now sometimes when the  receptionist transfer the call  to the user while he is on the line, the second caller can overheard the first line talk. it happend occassionally  and ra...

Hey guys,I've hooked up a SPA525G2 to our CUCM...  as a 3rd party SIP device.  It runs great.  with one extension hooked up to it.How do I add a second extension to the phone?  I setup EXT2 as I did with EXT1... I also setup EXT2 as I did with EXT1 i...