Voice Systems and Accessories - Small Business

I have a SPA525G2 working on a UC520 running version 8. I have configured the set for SNR and have confirmed that mobility is in the softkey template added to the ephone. However the mobility key does no show up on the set. The system will perform th...

New UC560 installation.Client just informed us that they do not want to dial a number for an outside line, such as 8 or 9. Is there some way in CCA 3.2.1 to accomplish this?

Running into a weird issue at one of my client's sites. They are using a UC560 with a PRI trunk and about 40 phones. Every day the receptionist forwards calls coming into the main line to an answering service. Periodically the call-forward is removed...

Hi,If I send a SIP INVITE to my SPA-3102, where the From header is like this -- (spaces inserted to stop the forum software treating it as an email address -- they're not there in the real invite)From: Caller Name <01234567890 @ my.sip.server.net>;ta...

Hello,We have a UC320W connected to 4 SPA504G phones and one analog phone on the FXS port. We are using firmware 2.3.2(6).Problem: If one extension calls another, the caller cannot hear the receiver talking and after 10 secs or so, the line drops. Du...

I have 3 VPN tunnels setup (3 separate locations), all with SPA-3102. When I am on the local Subnet, I am able to open the Web configuration setup page, although I am unable to open up the Web Configuration page on a different Subnet (accross the VPN...

Hello,I have a several Cisco IP Phone 303's that I recently switched from vocalocity to virtualpbx. Almost all of them switched over fine with the exception of 3 distinct phones. I can change the authentication information to virtualpbx on the web gu...

Dear All,Please help !My customer are using UC560 as CME with 3911 SIP Phone as endpoint. It worked fine when I first configured however it became "unprovisioned" whenever I did some changes such change number or name.I tried get help from TAC and th...

Hi,Does Cisco Call Connector work on Windows 8?We have a customer running Windows 8 and they have encountered the following error when they tried to install it.ThanksRaymond

I have a client that has a very large conference room (20' x 40') that can hold up to 50 people for audio conferences. They want a room-integrated audio conference system, and as far as I can tell from research, Cisco does not offer an audio conferen...

Have firmware 7.5.3. and bluetooth 0.00.34, but for some reason the phone will not pair with my Samsung S3 mobile (I make my S3 visible and asks the SPA to scan, but this just results in "No bluetooth device found"). The SPA525G2 has paired just fine...

We have a customer that has had Fax-to-Email working for several years now over their PRI.All of a sudden 90% of their inbound faxes are failing now. (senders report "line quality" errors and similar)We opened a ticket with the carrier and they have ...

My UC520 is configured with a business schedule of M-F 9AM to 5PM. The system time is correct and the correct time zone is selected. I have a Holiday schedule inplace with just a few days in it. None of which are today.My AA has a prompt for business...

i have a 2N Helios IP door entry phone How can i get this to work with My UC560 ?Thank you.