Voice Systems and Accessories - Small Business

I have a UC520.  We just upgraded from a 6Mbps bonded T1 connection to 100Mbps fiber connection.  We I run a speed test, I only get about 25Mbps.  When I disconnect and plug up a laptop straight to it, I get the full 100Mbps or close to it.  Does the...

Team,Does anyone know if the << backspace softkey is available to a 7960 or 7970 in a uc560? It is a really handy softkey but it doesn't seem to be an option under the softkey template. Is there a way to get that key on the phone?Thank youPaul

Hello Everyone!In one of my UC320w deployments, I've received a call from the end users who have noticed that they are unable to change the ringtones on their phones. The options are available and they can navigate and play different tones, but as so...

  I am currently installing a UC560. I have successfully installed 3 licence packs for an additional 32 phones (License Manager tells me I have 56 available) I cant however install any more than 25 phones! In the topology the PBX sees both my SF300-2...

On nights and weekends, I have the UC320 set up to ring the main hunt group of 3 office phones for 4 rings, if no one answers, it forwards out to another phone number.  Now here is where my problem comes in, When the calls comes in from caller to the...

My Voyager Pro+ died last week and now my 525G2 will not pair with a Voyager Pro UC that I had laying around.  It can see it, but when I enter the PIN code it says that it will not pair.  The same headset will pair with my cell phone, so i know it's ...

Which version of Cisco AnyConnect software do I have to download in order to upload it to the UC540 in order to put the UC540 in FULL TUNNEL mode so that remote teleworkers with a SPA525G2 can connect via VPN?PS: And if the phones have a BUILT-IN VPN...

I just wanted to share something with the community as it is something I have seen a number of posts on and somethign we struggled with as a company before stumbling on this ingenious solution.  I can't take credit for this, we found it online (Also ...

We recently installed a new UC320W with 8 FXO lines that ring inbound simultaneously at 3 SPA509G phones monitored by receptionists/admins.  Everything works as intended except when all 3 of the SPA509Gs are in use, no audible ring or tone is heard w...

I am unable to update the time zone uisng a xml file that is downloaded from the Broadsoft  platform. When   When i extract the SPACFG.xml file from the phone the timezone field displays thsi error:  "<Time_Zone group="Regional/Miscellaneous">[LABEL ...

Good evening,I installed down to a PBX trixbox, a SPA 3102, configured to connect to the Telecom Italian line, and to make telephone calls from voip phones connected to the PBX via telecom line.Unfortunately, after many installations were successful,...

Hi there,We are a small isp which offers voice service on our broadband network via 3rd party. Most of our customersuse the SPA504g phones. The voice service is provided by a 3rd party provider so we are not directly responsible for the configuration...

Is there a way to divert all calls to an external mobile number with a telephone outside the telephone system? The external mobile number is not the same and maybe changes for each activation.We internally use a head phone in case of need to forward ...

Hello,Is there an option to enable a subtle beep when putting the phone on mute. Especially when walking away from the phone with a headset it would be helpful to have the phone signalize that I am still on mute.