Voice Systems and Accessories - Small Business

The exiting of CCA version 3.0(1) requires a minimum of three operations, specifically:1) Pressing the "Red X" to close the form.2) Confirming that I really want to exit the application.3) Asking if I want to save the configuration even after I just ...

Team,I have a uc520 that is running CM 8.1 with 15.1(2)t2 but the voicemail on it is 2.3.4.Each time I try to upgrade it using configuration assistant it fails. My guess is because it is so old it may have to first be upgraded to some interim version...

Dear all The Cisco Mobile  IPhone does not work with SWP 8.2.0 any news when this IPhone apps will be supported be UC560 as this need feature for remoteuser .--

B-ACD pilot number is 380 (I have tried setting up multiple B-ACD's on various pilot numbers to no avail).Prior to SIP trunk being setup I can call the B-ACD fine, everything works as it should (I should mention this is ALL internal calling)I then se...

  Hello, our company consists of 10-15 employees, we have 4 bonded DSL connections and currently have a VOIP phone system implemented. Depeneding what people are doing on the internet out VOIP quality can be very very poor. We've tried QOS on a lower...

Windows 7 64 bit.Installed OM 2.0 <--  It says I have to manually go to Abobe to download AIR (see below picture)Download air (which says its compatible with my OS.Run As Administrator and accept license and it fails.Anyone else see this or have an i...

UC500+CUEWhen I create a blast group, it automatically creates a voicemail box for it. I don't want these messages to be distributed to multiple users (Unity/CUC can do that with distribution lists), but I rather want several users to have access to ...

I use on my UC560, auto-attendant. with the Aa_sbcs_v03.aef script.In the menu, I have;- Choice 1 >> Transfer to basic ACD (aaservice0)- Choice 2 >> Transfer to basic ACD (aaservice1)- Choice 3 >> Dial By Number.In the choice 3, I have a problem. I w...

I have a UC560 and would like to display the companies name for all outbound calls. I have configured the system to display the main number but do not know if I can display one company name. I could change the name display on every phone to the compa...

UC500+CCA3.1Trying to achieve the following call flowFXO incoming calls go to floating extension 150. This is to achieve night service mode where instead of floating extension's CFA it will goe directly to AA 152.Question 1. During the day, I want 15...

Hello,Does anyone know if its posible to register a 7911 (SIP) or a SPA502G on a Microsoft Lync 2010 Server?Thanks.

Hi everybody,I've an issue with incoming calls to my UC500 that is behind an SA520 firewall and a Cisco 877.The topology is like that:Internet (SIP Provider) <---- ADSL (POTS)----> (NAT Public Static IP Address)  Cisco 877  LAN(192.168.1.1) <---> (19...

Hi Folks,I have UC560 ver: 15.1(2)T with CCA 3.0.(1) , after adding my speed dial for the SPA 508 with S500 expansion module through the CCA 3.0.(1)  the speed dial will disappear once I save my configuration, any ideas?Thanks

I am looking for some help here for my lab setup:I have configured the UC320 and network as follows:Windows SBS2003 serving DHCP:IP 192.168.1.2GW 192.168.1.1DNS 192.168.1.2 (with forwarders setup to 4.2.2.2, etc)DHCP Serves 192.68.1.x subnet for LANA...

Does anyone know if there is a way to change the username and password on the SPA502G phone without doing a factory default?  Web access to the phone will be disabled as a rule on our phones.For instance if a technician makes a typo when entering the...