Voice Systems and Accessories - Small Business

I see the uc560 offers a 4gb and 8gb card in the specs to expand the voicemail storage from 32hours..  32 hours for 90 users can be pretty constraining..  i called ingram to upgrade and they said there's no part numbers yet (not released yet)..any id...

I'm installing UC320W for customer and cfwdall is not working? its just hang doesnot go anywhereif anyone can help?As well eventhough cfwd off, when call from outside and dial that extension now it says it has been forwarded!!any one know or facing t...

During a quote meeting today, we were asked about attaching a fax machine on the uc560 via FXS port. My experience has been that using fax machines on FXS ports off a t1 can be hit or miss. I was informed by the potential customer that when using a P...

Hi,I have a serious problem  with Cisco SPA525G2 (40 phones). I have tested those phones with  asterisk 1.4.30 and 1.6.2.17 both installed in VMWARE ESXi. Firmware on  the phone 7.4.5, 7.4.7, 7.4.8. Tested with codec g711  and g729. SIP and RTP ports...

Hi There,Just deployed a UC560 running 8.1 Software pack and had a few questions regarding the two aboved mentioned items:First, the phones were setup (without knowing) as dual lines.  This is for a call center, so octo-line phones would make more se...

Hi,We are using SPA303 (fw 7.4.8) configured with 'DTMF Tx Method' set to 'AVT'.DTMFs are not being recognized by some of our providers. We've tested both with 'Yes' and 'No' in 'Mark All AVT Packets' option and got the same results.We can see in cap...

Hi,is there a waty to pervent some phones (endpoints) from making outbound calls (like the phone is in a public lobby or on a showroom floor) and you can call othr extensions , just not outside?thanks

Today we did Demo for client about uc560 and he was happy with main feature but he was having question : They have in house developed CRM so they want to integrated with uc560 so when user call it can populate his data so agents can server him bette...

Hi,Are you able to take out the take out the 4 port analogue trunk card that comes with the UC520 and replaced it with a 2 port ISDN card then add in a additional 2 port ISDN card installed to give 4 x ISDN BRI’s or is this 4 port analogue trunk card...

Installed a UC320W with a SPA8800, any call that comes through the SPA8800 has no audio.  The IP phones do ring and show a connected call when answered but no audio.SR# 617596183SBSC tier 2 has RMA'd the SPA8800 and still experiencing the same issue ...

Hello,I was wondering how one can create other auto-attendants other than the the default "Auto-Attendant Extension 0" so that inbound calls can be directed separately to each one if desired especially since day and night can have different menu and ...

Is there a way to automate the CUE backup process? I just spend all of friday attempting to recover a failed CUE module (hdd went bad) which was unsuccessful, and ended up with the UC520 being RMA'd. of course, voicemail messages were lost because we...