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Welcome to the Cisco Community Ask Me Anything Event   Welcome to the Cisco Community Ask Me Anything conversation. Submit your questions from Monday, September 14, 2026 through Monday, September 28, 2026. Our experts Shree Hari AB and Suman Sinha wi...

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Guys,I have a Catalyst WLC 9800 that was reload by itself and in the log message I've found the following reason: Last reload reason: Reload Command by RIF" Anyone here already take this issue? Would know what is it mean?

maverick0 by • Level 2
  • 5893 Views
  • 9 replies
  • 0 Helpful votes

hiwe have Cisco mobility express based deployment of 8 APs.7 are AIR-AP1832I-H-K9 / 802.11bg:-E 802.11a:-H one is AIR-AP1832I-C-K9 / 802.11bg:-E 802.11a:-C region is set to china. Some are unable to broadcast the ssids via 5 ghz.though it is showing ...

Wonxie by • Level 3
  • 1180 Views
  • 6 replies
  • 0 Helpful votes

Hello!We're experiencing an issue where all wireless clients are being disconnected randomly throughout the day, however it doesn't show the APs went down because the uptime is still showing it's been up for a long time.I've looked through the logs i...

Hi Guys, I have a question here, we have a Meraki MX60 and it was claimed before by another account unfortunately the account has been deleted and we want to claim the said device, how can we do that? When we we try to claim it this prompts "Some of ...

Hi, when some of AP9300 is up, we can see below mess code via console. Why it happen? I checked internet for the reason. some of them say it is speed issue. but in my case, speed config is good and some of AP do not has the issue. Thanks [01/01/1970 ...

Leftz by • Level 9
  • 1331 Views
  • 5 replies
  • 0 Helpful votes

Hello,Will it be possible to authenticate users to my WiFi network using Azure AD?I currently have it configured to authenticate using Active Directory and it works fine.I have seen that it can be done through google, facebook, AD, etc., but I am int...

Hi,I wanted to ask if the WLC reboot is really required while wanting to download the files to the controller.As per cisco docs.Log in to the WLC CLI and run these commands: (Cisco Controller) > transfer download datatype cmx-serv-ca-cert(Cisco Contr...

ziqex by • Level 8
  • 4890 Views
  • 6 replies
  • 0 Helpful votes

In our lab environment, we have a Catalyst 9800-CL WLC and SD-WAN. I am trying to get an AP at a branch home office to join the controller, but I am not having any success. The AP is set to mode local, and I do not see a way to change that to FlexCon...

ejgreco by • Frequent Visitor
  • 3562 Views
  • 6 replies
  • 0 Helpful votes

Hi,I have successfully installed the Passpoint profile on the phone and created WLAN-enabled Hotspot 2.0 network on WLC. However, the mobile phone will not associate with the AP (I see no logs on the AAA server, so I suspect it is stucked in this pha...

iores by • Level 6
  • 1636 Views
  • 4 replies
  • 0 Helpful votes

Hi, I have C9800-CL WLC (vWLC) and want to customize Guest webb page. I'm following this document:https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/216121-custom-web-authentication-on-catalyst-98.html But I...

AirAO by • Frequent Visitor
  • 2907 Views
  • 4 replies
  • 0 Helpful votes

Hi C9800 wlc(10.1.1.2) is connected to core sw(10.1.1.1). AP address is 10.1.1.10 with gateway 10.1.1.1 or 10.1.1.2. When we configure AP's static ip address and gateway, looks like we have two options to configure gateway ip address. One is 10.1.1.2...

Leftz by • Level 9
  • 661 Views
  • 2 replies
  • 0 Helpful votes

I would like to share my experience with wireless issues of 9120 APs in Fabric mode with 9800 WLC.We had a bad wifi experience and users disconnects & unable to join, etc.After a long tshooting, I couldn't figure out something but i noticed that some...

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O_H by • Level 2
  • 2472 Views
  • 4 replies
  • 10 Helpful votes
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