Collaboration Applications

where to add axl user in media sense?

i have media sense and cucm 10.5 , i found the media sense not to be recording anything and after after checking cucmthere dont seem to be a axl user for media sense . I want to add a axl user in media sense but cant seem to find where?please does an...

Jabber does not have phone service

Hi,I have problem with Jabber client, it's 12.8.2 version for Windows. This user does not have Phone Service in Settings. Not possible to register at all.During creation, I used copy function from a known to be working user, and configured End user, ...

CUE AA

i am a fresh CUE installed on a ISM module installed on Cisco2921 CME router.we need to configure AA for incoming calls.i am using a simple AA script. 6000 is the calledin number configured on CUE for AA application. dial-peer voice 6000 voipdestinat...

Resolved! Cisco Expressway – DNS/CERT Design Verification

Hello,I am looking to confirm below is a supported DNS design along with other recommendations by the cisco UC engineers/experts here.Objectives To utilize Expressway in standard MRA deployment (SIP) in large OVA size with no additional services.Expr...

Resolved! MRA Push Notification - Question about Jabber for mobile when logout/turned of

Hi all, I could not find an answer on the CISCO Guide and maybe know someone how the Push Notification act on this case.If the Jabber for Iphone/Android goes on sleep modus, the push notification service will "wake up" it in case of a new incoming ca...

Expressway Certificate Expiration Notification

Since Expressway does not come with a feature to send notification of the expiration of certificates, what are some best practices to "manually" track expiration dates for that application?

Resolved! cisco CUE software install

i have recently purchase ISM-SRE-300-K9 to be installed on CISCO2921 router for AA call handling.CUE application is not installed on the module.i have downloaded the cue-vm-k9.SPA.sme.8.6.9.zip and filezilla FTP server. problem is everytime i try to ...

Alternatives to Forced Authorization Codes for SIP PSTN Calling on CME 12.6 (ISR 4000 Series )

I need to configure a method similar to Forced Authorization Codes (FAC) on CME 12.6. The CME 12.6 Compatibility Guide indicates that FAC for SIP is not supported.How do I go about configuring TCL Scripts that would provide support in a similar manne...

Resolved! Jabber 12.9 shrinks images that are pasted in to chats

I have received a lot of negative feedback about Jabber 12.9 and 12.9.1 on how they handle images that are pasted into a chat. Jabber shrinks the pasted images to the point where anything larger than a few inches has to clicked on to open it up out...

Persistent chat room for customer service

A few years ago I remember looking into the possibility of either using a generic Jabber account or persistent chat room to provide customer service. Unfortunately, I don't remember anything I may have previously learned so am having to start over a...

Webex Desktop Client 40.9.4.6 Failing on Windows 10

Have an odd issue my company's helpdesk cannot solve. Figured I'd check here before reimaging, as they are out of ideas. Since my company upgraded webex to the version in subject, i have the following behavior (On windows 10 X64): I install the app...

Is Cisco still investing in the Jabber For Windows client?

I realize a lot of focus is on Webex (and maybe Webex Teams?). However, it feels like the Jabber client is not getting as much innovation. It is such a critical way that we communicate, and we were hoping Jabber Rooms added more functionality. Is t...

CA Signed TOMCAT expired, need advice on renewal

Hi All, I am currently working on a cluster where Tomcat certificates are going to be expired in the coming week, and I am seeking help with the below query's: We are not using Jabber/Extension Mobility, do I still need to renew the certs between CUC...

DCM-D9902 status device massage

hello everyone We have DCM 9902 and when i check the device status need your help to resolving the issue that I am facing, when doing a device status check it is showing error below DVB S2 RF Input Lock LossThis alarm is generated if the device is n...