Collaboration Applications

We are using CUCM/IMP 12.5 with AD integration, default user@domainlogin As long as the email field is blank in AD, we can login with user@domain and users show online if logged in etc. However, if someone has an email address, that updates the direc...

Hello dear Cisco Support team, Can I use build-in mic and camera of Cisco EX90 device for Skype for Business, Microsoft Teams and other similar apps that running on Windows 10 OS? If possible please advice the instruction. Regards,Rasul Hamidli 

We are in the process of completing the build-out of our Collaboration Lab environment and the next step is to deploy MRA. The only issue I see with this relates to the SRV records. Since our production MRA deployment has users logging in under our m...

I have deployed webex teams register CUCM with MRA/SSO with ADFS.  When first login webex teams I must enter user/password twice for webex teams and phone service. The customer need to enter user/password only one time.Could Webex teams one time logi...

Hi ,Can I configure cisco Jabber for windows to a user who has no desk phone assigned ? i mean to create CSF and assigned extension to the device  and associate the user with this extension without controlling any device will the user able to use Jab...

hey,i installed for my customer a new version of Cisco Jabber.he said that in the previous version that he had the call history was arranged by date in categorizes like in outlook (yesterday, last week, last month.there is any way to arrange that in ...

How are youI have implemented an IM & Presence v12.5 SU3 with Jabber 12.9 clients on Jabber Windows and Jabber Android-iPad-MAC.However if I want to transfer a file from Jabber Windows to Jabber Android-iPad-MAC it is not possible.Only the transfer b...

Hi We want to try and enforce a minimum version of the Jabber client for security reasons. Within IM&P I have found a setting called 'Minimum Version' under Application > Client Types. The IM&P guide states the following: Minimum Version Indicate...

We have added and discovered a CUCM cluster and the endpoints, it says they are managed. Unfortunately the monitoring is not correct, for instance it tells me 14 endpoints are not registered, however when I check on CUCM they are registered and onlin...

Hi,In CMS 2.7 when someone join a coSpace the background image is displayed but no textual string of the coSpace name, even if it is set by the name parameter provided by API.My question is if this feature, working on Cisco virtual Telepresence Serve...

After updating to Jabber 12.8.3, the name of the hunt-pilot is no longer displayed when calling on the hunt. But this only happens if the call is first forwarded from a CTI route point to the hunt.On the phone the hunt name is displayed.Jabber pop-up...

Hi Team I need to migrate from 2811 to 4331, some commands are changed (Clocking configs in E1) on the new-model and the way we configure is bit different. This is router is mostly used for voice services and E1 card, FXO and FXS. Earlier we had a op...