Collaboration Applications

Hi,For Jabber for Windows, I know that the chat history can be retrieved from C:\users\username\AppData\Local\Cisco\Unified Communications\Jabber\CSF\HistorySimilarly, can I retrieve the chat history from Android / iPhone, so that I can restore those...

We've using CUCM 9.1.1 / UCCX 9.0.2 / IM & Presence (CUPS?) 9.1.1 I have 30 UCCX call centre staff defined and I use EM profiles to control access to their IPCC extensions... in which case their IPCC is listed first then their personal line.  5 of th...

Dear, I have cucm 8.6 and cups 8.6. I write xml that needed for jabber client and upload it on cucm tftp. any client that can use jabber, can get(see) the jabber-config.xml file on cucm. i use an access-list to deny access to 6970 port on cucm but wh...

hi guysIs there a way that we can change default font on Spark MAC app to courier new?thank yousujit.

Customer is facing this issue in CMR hybrid where quality drops for all if a low res user joins on webex side. This is described as a limitation as shown in screenshot. Link below. I was wondering if there has been any improvement on that front latel...

Dear, I have cucm8.6 and cups8.6 and jabber for windows as client. the problem is that i create correct device for Jabber for Windows Client and i can use it in softphone mode but when i choose use my phone for calling the jabber can't connect to des...

Hi , We are just in the process of deploying, and we have a few users where they don’t see if a user is on line, it shows offline.. where as anyone else see`s them ok. ...The user did have the contacts in there outlooks address book which it seemed t...

I am trying to access/connect my desk phone (7945) to the Windows Jabber Client I have. The CSF device works fine. The 7945 and the line on the phone are associated with my user (We are LDAP integrated). I have all CTI roles assigned to my account. T...

Is there a way to setup Jabber to automatically log in using Windows Credential. We are using Jabber 11.6 and LDAP sync works on our CISCO system. Users are able to log in with windows credentials but I need to setup Jabber to start and log in automa...

On a spark hybrid service, where are meetings hosted? If they are hosted on spark cloud can we configure a PSTN dial-in access to those meetings through an on-premise PSTN Gateway?

HelloI have been asked if it is possible to limit Jabber registrations to devices provided by the employer.  If such is possible, I would appreciate any direction given. 

Dear, I have CUCM8.6 and CUP8.6 and CUC8.6 and jabber for windows as client. I want to know if SSO for jabber for windows is supported in that version of CUCM and CUP? if supported where is the document? and if not supported in which version of CUCM ...

Dear Cisco Team, I have a two questions regarding Jabber: 1.What is the difference between Jabber guest and Jabber for everyone? 2.How can i pull out a report where i can see which VONE C customers uses which versions of jabber? through which syste...