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Accessories

Please post here your questions for Headsets, Cameras and any other Cisco Accessories

137 Posts

Hybrid Work

The place to discuss the new Hybrid Work offers for work from Home, work from Office and Software Of...

7 Posts

Activity in Collaboration

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Webex CC JavaScript SDK (headless widget)

I am working on a widget based on the Webex CC JavaScript SDK (headless widget).Now there is a requirement to, at the end of an interaction, retrieve the transcript or recording of that interaction (using Webex CC Capture APIs). Is there a way to ge...

Can I permanently log a device into a Hunt Group?

Can I permanently log a device into a Hunt Group?Is adding a button on a phone the only way to log a device into an assigned Hunt Group?Sorry if this should be obvious, but I've searched high and low and can't find the answer...Your help would be app...

kbeaton by • Level 1
  • 175 Views
  • 6 replies
  • 0 Helpful votes

CUCM 14su1 DRS Failure on Subscribers

Hi,Drs backup fails on subscriber with "Master or Local Agent Could be Down", error but there is no issue on those services. The actions taken are as follows: - Master Agent on publisher and Local on Subscribers are restarted.- Publisher completely r...

Resolved! Lockdown Cisco 840

I am deploying some Cisco 840 wireless phones for the first time and we want to lock them down so they are just a basic phone.  We don't want them to have the play store or any apps really.  The only document I can find seems to show me how to do thi...

UCCX Reason Codes - Custom

UCCX 12.5 SU2Good afternoon all,Does anyone know if the custom reason codes need to start from a specific number, finesse administration? We have a selection of custom reason codes, however when looking in reporting I cannot see one of the reason cod...

JonesRD by • Level 1
  • 169 Views
  • 3 replies
  • 0 Helpful votes

Cisco UCCX 12.5 - Make REST Call with POST Method

Hello, I'm trying to call a REST API with the POST Method in UCCX Script Editor but I'm getting the following Error Code "Client response status: 412" noting that the call is successful in Postman. I have attached screenshots for the URL & Body.  A...

URL.JPG Body.JPG
ln33147 by • Level 4
  • 162 Views
  • 4 replies
  • 0 Helpful votes
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