Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hi All, One of our customer migrated their T1 to a Voice Gateway Router. They have two voice gateway and incoming calls using VG2 is working however, incoming calls using VG2 is now working and we are gettting a cause code of Invalid number format (...
Good afternoon, We are currently setting up a parking lot Gate Unit w/ a number pad which customer's press a "Call Press" button, speaks with an agent, agent presses 6 on her phone and the arm lift is triggered - granting the customer access to the p...
Buenas tardes, Por favor si alguien me pudiese orientar en saber que problema puede ser el que indica el log remitido antes., Gracias y saludos, Camilo mmvxi
We just upgrade the firmware on our 7911 phones. When we look at the phones in CallManager 7.0, all of the phones are registered and are running the upgraded firmware version. However, when we look at the phones in RTM 8.0: CallManager | Device | D...
Hello, One of my customer requested to enable Cisco PCA (Personal Communication Assistant) in their Unity Connection 10.5.2. I have been looking for Cisco PCA feature in ver 10.5 but its not there, it looks like PCA software is renamed to Messaging A...
Hi guys. I'd like to work as cisco voip engineer, to install , program CUCM, CUC, CUP etc. servers and services for different companies. Can you please give me some advises how to get such skills , which training, class should I take ? The goal is...
Good day! I rejected call from a mobile phone. But I see that termination cause code is 16. I think that termination cause code should be 21. I want to deploy outbound campaign system, but I have issue with reason of the end of the calls. I want to ...
Good day! How can I see rejected calls in CDR? Do this calls have to be in CDR?
Good day! Can I add reject call button on Cisco Phone 7911 or Cisco IP Communicator? I see only button "Answer", when I recieve a call.
Hi guys, I am running into an issue at a customer. The problem is some IP phones not reachable sporadically and become busy however there is no ongoing call. User could make outgoing calls without problem. Restarting the IP phone could solve the iss...
Hello ,I have issue with time of Cisco router .Each time the clock is not correctly. I configure Cisco router as an NTP Server (ntp master)any idea?
Hi All Not sure if i`m just being stupid here or missing something ... definately pulling my hair out I have a CFA all set on a Device Profile ,when the user is logged into DP then it works but as soon as the user logs out of EM then i the forward st...
Hello, Our Client is having single cluster of CCM 10.5.2 in Head Office. 1-Publisher and 1-Subscriber. Customer recently purchased new UCS and configured as second subscriber over the WAN for the remote site. The remote site is connected with HO via ...
Hello, Is it possible to extend the translation-rule number of the router? It is limited to 15 only and we have to manipulate the caller-ID but we need more these. 40000422-S01-R01-IFS(config)#voice translation-rule 240000422-S01-R01-IFS(cfg-translat...
Hello guys, We have a problem with DTMF relay on outbound calls to the PSTN on a SIP Trunk. Users are trying to call a conference number and pressing the DTMF digits but it's not accepting the digits. All phones are 8851 SIP phones. Here's the call...
