IP Telephony and Phones

Currently using Attendant Console 8.6. When the Receptionist transfers an external call to a internal phone using the AC, a 5 digit extension displays on our 7965G's. When answering the call, the telephone number will then display on screen. I was to...

Hi,I have installed Cisco CUEAC 9.1, every thing synced but Queue DDI option is not available. I tried to use Name as DDI but didn't work. But in Version 8.6 we have DDI Queue option right under Name option. I need support on this issue urgently. Reg...

I have outbound agents I would like to disable the directories button from their IP Communicator.  Does anyone know how to do this?

I am starting to study for my ccnp-voice.  In my experience the best way to learn something is to build it and use it.  Does anyone know what kind of setup I need to hook my home fios voice into a CME or CUCM setup?  Like would I be able to wire it i...

Hi all,Is there a place in Call Manager that needs to be updated in order to allow users to call newly created area codes? We are running CUCM 9.1. Any guidance would be very appreciated.Thanks

I shut down subsctiber and phone will not register to publisher.only one tftp on subscriber. This are all working phones. What can be the issue? Do i need to enable both tftp services.since the phone already have the firmware it should not need the t...

Hello, I would like to know if I can create a report about what are the active extensions. I don't have CDR. Thanks. 

Hello everyone, i have some trouble with 4 cisco ip phone 7821 who renew ip address after reboot, paste the log of the phone next:4667 NOT 14:58:14.901708 DHCP-dhcpWriteResolv(): /etc/resolv.conf points to ../tmp/.resolv.conf.dhcp, need to change4668...

Here is another utility that should add a nice touch to your CME installations, especially for customers used to sophisticated legacy PBX features. Camp-on service is a TCL/IVR script that handles calls to busy extensions. Caller will hear an announc...

Some users are not having their CLID show up on outbound calls to some cell phones. CUCM is MGCP. I looked at the Gateway config for the PRI's (NI2) and these are not checked, do they need to be?Display IE DeliverySend Calling Name In Facility IE   N...

Does anyone know of any concerns, issues, problems, or hidden gotchas that have been experienced with creating a VRF for a VoIP network?  What I would actually like to do is place everything (except the media gateways) in a VRF and firewall it.  Thus...

When you have a 1 Gbps line and want to use the full bandwidth (let's assume that the SP is letting me) - what do you set your shape value to? 1) In my experience, if you don't configure a shape value under the parent policy, you get an error when tr...

When I set my 7940 to CFwdAll it forwards both my primary line and my secondary line, I want it to only forward the primary line.I've been told that it's supposed to only forward the primary line and not the secondary but apparently something is diff...

There were some IP Phone 7911 shared the same external number to PSTN and worked properly before.After 7911 has been replaced by 6941, only 1 phone can dial out to PSTN at the same time, the others can't.When the IT crew checked on the configuration ...