Hello, We are currently using a Be6000 system and when we schedule a call forwarding on our phones (model 7945) to external numbers, it works perfectly when the original call comes from an internal position, but when it is an external call then this ...
Hello and thanks for reading. I'm curious if anyone has any ideas on what the issue might be with this phone. I noticed that the phone reset itself multiple times <5 over the past week which I thought was odd, but I ignored it because it only lasted...
Hi Guys, Ask for comment if it is a possible scenario. If Tom in the office logs in to the phone, it becomes a phone with 1234dnPhone with 4321dn if alice logs in to the same phone In other words, the phone does not have a dn, and when a user logs in...
Greetings all. I'm experienced with devops but new to the telephony / SIP world. I am trying to connect an 8841 phone to a vanilla FreePBX install running on a Raspberry Pi.ConfigurationPhone is a CUCM 8841 (CP-8841-W)Phone firmware is sip88xx.10-3-1...
Hi all my topology is that i have 2 calling search space 1- is going through PSTN for outside calls either international and local calls2- is for internal calls i have 2 questions1- can i give privilege to all extension 50 minutes for example to call...
Whenever i am configuring speed dial feature via cisco self care portal but the numbers are not showing into associate end users in phone configuration and speed dial is not configured properly. What could be do about resolving this problem?
We have an old IAD that has been working for years. We recently moved the PBX to the cloud. The IAD has a private IP of 10.21.10.12. I have added the NAT translation on the router to allow from the PBX's public IP to talk to the IAD. I am seeing ...
To prevent the SDP mode from being set to inactive in a multiple-hold scenario, set the Duplex Streaming Enabled cluster-wide service parameter (System > Service \ Parameters) to True. I am sure many of us have used the above parameter to quickly fix...
Hi All, We are on CUCM 12.5 and CCX 12.5, from time too time we get the swap disk partition going over 90% and gets stuck there.Currently we resolve the issue by rebooting the affected server.I have been reading up since the customer started asking q...
Hello,In RTMT, the Calling DN, Orig Called DN, and Final Called DN show the URI (user@company.com) instead of the DN. Of course, this makes it impossible to search for extensions in RTMT. We would like the DN show in these fields. I'm able to search ...
Hi,Wanted to know if there is a way to monitor when my PRI goes down instead of getting calls from customers hours later that I cannot reach your office or even getting complaints from internal users that I can make internal calls but cannot make ext...
We have 2x CUCM 14.x on 2x BE7K-M5 servers. IPs in the range of (172.17.0.0/16) have problem connecting with CUCM, IMP and CUC. However, If the same IP is assigned to a Windows machine it works fine, but with CUCM , IMP & CUC it doesn't.While checkin...
We are unable to pull up the express-c webpage after the certificate expired, and we need to be able to do that in order to get a csr to get a new certificate. This is even after I rebooted the expressway-c from our ESXi host. Now, according to the d...
Hello,I am seeking help on how to provision my new 8841 3PCC phone. I am able to log into the phone and I am at the web GUI. I have set the SIP extension as a PJSIP extension of my server. When the phone reboots, I have a yellow light on the line but...
Hi, I have the following weird issue with NTP. When I check with the command "utils ntp status" I get the information that clock is Synchronized: admin:utils ntp statusntpd (pid 6811) is running... remote refid st t when poll reach...
Hi, How do you configure VoIP through a firewall? The IP addresses are coming from a DHCP server that is located in the inside network, and i am trying to setup the telephony service on the outside router. Is this possible to do? The main problem at ...
