IP Telephony and Phones

We have our call manager passing calls to a unity system attendant and when we dial the attendant inside we get the correct system call handler and the message and caller input buttoms work, when I call from outside I get the generic message and the ...

Dear Cisco,As per the documentation of CUCM 10.x, it does not support the MCS machines anymore, only virtualized. How could this be practicle and logical? What about those who have bought Cisco MCS I5 machines with 3 yrs UCSS just last year and now y...

Dear All;I want to configure Auto Attendant on cisco unity 9.x . Does anyone send me step by step configuration ? For Example:Dial on 200 extension , a greeting message should appear like "Welcome to this company" Press 1 for english and Press 2 for ...

Hi,We are planning to have a remote site with around 30 users.The one way latency from our datacentre (where our CUCM servers are located) and the remote site is around 160ms.What would you suggest for our remote site -? centralized deployment or a d...

Hello colleagues,This is maybe the weirdest issue I ever dealt with ,so we are an enterprise that has more than 10 branches "small ones" most of them connected with an E1 link . all branches use the same one gateway that is connected to the PSTN with...

Hi ,I am facing an strange issue. I have configured 7960 as SIP phone in my network and every phone has total 6 DN configured on it .Recently few ip phones in the network started showing cross mark on 2-3 DN line automatically and i will not be able ...

                  HI,I have a simple question.I'm using call manager version 8.6. I have configured hunt pilot as range of numbers instead of specific number.eg: 898949Xit wil work properly right. I want to confirm.I tested it is working fine.

Hello,I waited a week for my new Cisco ATA 187 to arrive.  It came today, but I'm a bit angry with myself.  The reason I bought this ATA was I needed a replacement for my old SPA2102.  I could not find a new SPA2102 as they are no longer being made. ...

Hi,I have CUCM 9.1 on BE6000, and have enabled Extension Mobility. I am unable to use numeric logins. I have set the "Alphanumeric User ID" option to false under service parameters for Extension mobility, but it doesn't accept. Still uses alpha-numer...

Dear Support, We have an IP Telephony setup with Call centre Enterprise. The CTIOS crashes on the Windows 7 64bit OS.CTIOS version : 7.5.1Whenever we run the Agent desktop application, the below error message is displayed. Also we have tried reinstal...

I have PA's who have multiple line's on their phones to answer call of their managers.If their manager is not there, they would pickup on his behalf to take a message. when they pickup their line selection remains to be the managers line, so when the...

Dear Team,I am facing an issue on my IP Telephony Network. When i make call to any PSTN number than I didn't hear the Dial toner until some one pick the calland same issue to make Inbound call from PSTN. Any one call to my Network from PSTN didn't he...