Hello, I have a problem with transferring calls to my staff: 1-We receive the call, we respond to the client to redirect him to the right person 2-The call is put on hold to talk to the person who will receive the call 3-We transfer the call but it ...
IP Telephony and Phones
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Forum Posts
Hi All the SIP Manipulation Guru's I need some help here. We have a call coming from Genesys Agent --> AudioCodes SBC --> Cisco CUBE -- ITSP --> Genesys Cloud We need the uui information to be retained in the SIP header but the CUBE seems to be strip...
When answering a call on cisco router fxs port, I can hear something like a eight digit dialing tones. Is there any command to supress this digit tones on the FXS port? RT full config attached below.
Hi, I would like to know if it is possible to disable permanently the function that activates the speaker after dialing a phone number.When I dial a phone number if I do not take the handset the speaker goes on. I don't want this to happen.How could ...
Resolved! Partion Restriction
HiI have question regarding partitions I have 2 Partitions1 - for managers no one call them2- for employees everyone call them my question that this restriction for all extension inside CUCM only or also for calls coming from PSTN if the restriction...
Inbound calls are not working once in every 4 to 5 calls, Please have a look on below logs I am provide last call legCUCM_SUB Jabber----------Invite------------><---------Trying------------<---------Ringing------------<---------Ref--------------->---...
Hey All, I work in sales and prospects are turned off by blocked calls. Wondering if there is a dial sequence when making an outgoing call to unblock it?
Dears , need help with the following Unity 9 voicemail to O365 email not working before we were using exchange it was working fine, after we change to O365 not working while testing get error
Hello all, I am a student in a networking class. We have our lab set up with OSPF and everything is interconnected (see image of topology). Since i am ahead in ENSA, my teacher tasked me with figuring out VoIP and getting it working in our lab. We h...
Hello, Is there an upper time limit of no communication between CUCM publisher-subscriber after which databases will never resync? (e.g The subscriber's database will be declared as obsolete by the publisher). Thank you.
Hello,An analog phone which is attaced to FXS port does not ring.This phone is able to place calls, and if the user answers a call(althgough he cannot hear the ring) the call gets connected.We connected to that port another analog phone which functio...
Resolved! "ip source-address "
Hi all, I want to create 6 vlan voice in CME, so i should create 6 dhcp pool my archetecture is like that: so i will create 6 dhcp pool like that: ip dhcp pool vlan1network 10.100.1.0 255.255.255.0option ip 10.100.100.1default-router 10.100.1.1 i...
We have two forms of ghost calls coming in in our phone systems, one of which is new to a recent-ish update, one has been recurring since before it. The older version involves the phone system ringing an incoming call for one or two beats with caller...
Hi, We have a Cisco Gatekeeper with an Avaya server. Calls come through the Gatekeeper to this Avaya server. Now we recently added one more avaya server. What we require now is to deliver the call Avaya B server when the Avaya A server is down. Ca...
Hi,Looking to upgrade our CUCM from 10.5 to 12.5 or 14, but noticed 6961 and 6941 phones are not supported, but not deprecated yet. We have many of these models deployed and cannot replace them this year, but getting lots of pressure to upgrade CUCM ...
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