IP Telephony and Phones

Hi, Customer called and said they can transfer an external calls to mobile number.But this 2 PSTN line is not disconnecting after disconneting this 2 end user.  But direct transfer working fine.External caller Mr. A (PSTN) ———— > Ext 114 —— > Hold —-...

i am trying to configure qsic trunk.i couldnt make the connection up.see the debug commandscme#show isdn statusGlobal ISDN Switchtype = primary-qsigISDN Serial0/2/0:15 interface        dsl 6, interface ISDN Switchtype = primary-qsig         **** Slav...

Hi Guy’s,I am trying to see if there is a way to pre-populate some fields in the “End User” form in particular the “Permissions Information – Groups”???As users are sucked in via LDAP, this field is always blank by default and we always have to add t...

Hello.I would like to a "firmware reset" of a 6921.For other models, I know a particular procedure (see, for example, here: http://www.cisco.com/en/US/ts/fn/620/fn62949.html), but it doesn't work with 6921s.Who knows an analogous procedure for 6921s?...

We just had issue with our exchange which we have to restore the exchange.  Now, Unity email messages are not deleted from the email inbox after we delete the voicemails from TUI/phone and vice versa.   But We did get the Unity email messages in the ...

We have some remote locations, that doesn't have support staff on site.When we send them their phones , if one breaks, I want them to grab a spare plug it in and go. What's the best way of doing that? Is it auto registration and translation pattern...

     Hello,CM Express 7.1 with Unity Express on an AIM-CUE module in AIM slot 0.  Router can't reach the module.  Possible routing issue.  Can someone take a look and give me a clue as to what the issue might be?All replies rated.

Interesting observation here.I have SCCP and SIP phones both registering great in SRST, but noticed that SIP-SCCP internal calling comes into the SCCP phone as an external call.  For instanceSCCP DN: 234035 calls SIP DN: 234071.  Call rings as double...

Hi networkers,My client has a cluster of two CUCMs. When adding a new device, an error message appears (please see enclosed file).Strangely, I found that License Manager service was not running on the publisher. Even when I started it manually, the d...

I have to do the upgrade from 6.1.2 to CUCM CUCM 8.5 but I can not do uprgade, when I try to do the upgrade has higher versions of CUCM 6.1.x, (6.1.4 or 6.1.3) in all cases I get the errore message to show in the picture Finally try to upgrade to a r...

                   Do I need to install the upgrade file to the publisher and subcriber or just the publisher cucm?

I just gave a user a phone extension that was his original for many years, I had to give him a new ext. a couple of years ago.  I remember at the time that i gave him the new number i had created a greeting for the old number to say that this number ...